Greg W.
1 Reviews
Tropical Adventure Scuba & Travel can be reached via telephone at (831) 475 3483 or via email at
Email Operator
At Tropical Adventure Scuba & Travel we currently accept the following forms of payments:
At Tropical Adventure Scuba & Travel our team speak the following languages:
Tropical Adventure Scuba & Travel is located at 3615 Portola Drive, Santa Cruz, California 95062, United States. Parking is also available: . Public transportation is also available via: .
Tropical Adventure Scuba & Travel has Course Directors, Master Instructors, Master Scuba Divers, Open Water Scuba Instructors, Assistant Instructors, Divemasters.
Tropical Adventure Scuba & Travel offers the following courses: .
Tropical Adventure Scuba & Travel offers the following training sites for its students: .
Tropical Adventure Scuba & Travel has the following pools available:
Tropical Adventure Scuba & Travel has the following gear/equipment available for rental:
Tropical Adventure Scuba & Travel has the following gear/equipment for sale: from the following brands: . We also repair the following equipment:
Tropical Adventure Scuba & Travel offers the following Dive Types: and Dive Trips to the following destinations:
1 Reviews
1 Reviews
*edit. I left the same review on yelp (which i never use) and noticed that there were many one star reviews with very similar stories.
I called the owner (John) before buying a groupon for scuba certification. I asked number of direct questions to determine the final cost of the certification. The groupon was $80. John told me there would be a orientation cost of $225, and a gear rental cost of $125 with an overall cost of $430. The owner John gave me direct answers to those questions but excluded hidden costs which were later to be added on. On the phone he told me that I would need to take an online class, but failed to mention that cost for the class was $190. He also told me about gift cards that i would receive when i signed up, but failed to mention that in order to use those gift cards i would have to spend an amount of money that would negate the worth of the cards. One card was for $50, but it turns out that card can only be redeemed if you spend more then $450 which means if you rent your equipment for $125 that card is no longer usable unless you continue to shop at his store. The second card for $75 dollars can only be used if you spend $1250 at the shop, or sign up for a subscription equipment rental program. At our orientation meeting which his son Hunter was going to help me with never happened because Hunter forgot. John was apologetic and offered me an additional $25 gift card (an offer that was no followed up on) The orientation was just a sales meeting to sell me scuba equipment. The owner John implied that i would have to buy a set of equipment that i had previously said that i would like to rent, and only acknowledged that i could rent after i asked him about our previous conversation. The cost of that purchase was around $525 but I could have used the $50 to bring it down to ~$475.
Phone price of Groupon + orientation + scuba rental-gift cards =~$430
price of services with rental equipment in actuality (if a customer was willing to ask questions and not get pushed into a sales transaction) = $620
price on website without groupon $664.
honestly from the get go if he had just said. “this costs $620. by getting the groupon you are saving $44” i would have said, cool. here is the money lets do it, but by advertising lower costs, hiding fees and then being unwilling to refund my $225 for a sales meeting really stinks.
additionally I had a phone conversation with another employee who when they heard my concerns acknowledged my frustrations as being valid, and told me that they had conversations in the past with John about being more up front about hidden costs (aka this kind of thing has happened before) but that he was “old school” like that. – via
1 Reviews
1 Reviews
Absolutely amazing experience. We’re already talking about when the next time we can come down to go Scuba Diving with John and Tropical Adventures again. Loved every minute. It was our first time Scuba Diving in the ocean, John was very patient with teaching us all we needed to know for our introductory scuba experience in the pool, and he worked really hard to give us the best scuba dive day in the ocean he could. We postponed a day when the water would have been too cloudy and we moved locations when he thought the waves could be too dangerous. In the end we have amazing memories, a new passion in life and we were 100 % happy with booking with Tropical Adventures and his team. He helped make our honeymoon spectacular. Thanks John! – via
1 Reviews
These guys are bloody glorious. I went here to rent gear (never been to this place, been diving once in monterey and a few places around the globe, never done santa cruz), having called the day before to get some intel on where we were planning a dive. Got even more helpful info in the shop, did our rental, and headed out. We had gear issues with my friend’s gear (his own personal kit), came, back, and they helped us out. Their first priority was making sure we had the most glorious awesome dive. DEFINITELY coming back to rent in the future, and maybe to add some certs. PLEASE stick around, you are fantastic. – via
1 Reviews
GREAT dive instruction for the whole family! My 10 & 13 year old girls and I all had fantastic PADI certification experiences with Tropical Adventures. I highly recommend John (the owner), and his pool helpers Terry & Megan. Great with people of all ages, experience levels, abilities, & confidence levels.
John is a great teacher who makes the classroom instruction & tests as fun as they can be.
If you are wondering if your kid can handle it, I assure you he/she will be in great hands with Tropical Adventures. – via