Frequently Asked Questions

How can I make a reservation or contact mic21 Ikebukuro directly?

mic21 Ikebukuro can be reached via telephone at (81)3-5911-7540 or via email at
Email Operator

What types of payment methods are accepted?

At mic21 Ikebukuro we currently accept the following forms of payments:

What languages do you speak?

At mic21 Ikebukuro our team speak the following languages:

How do I get to your Dive Shop?

mic21 Ikebukuro is located at 1-34-5 Higashi-Ikebukuro, Tokyo, 170-0013, Japan. Parking is also available: . Public transportation is also available via: .

How many Instructors / Divemasters does mic21 Ikebukuro have?

mic21 Ikebukuro has Course Directors, Master Instructors, Master Scuba Divers, Open Water Scuba Instructors, Assistant Instructors, Divemasters.

What types of courses are offered at mic21 Ikebukuro?

mic21 Ikebukuro offers the following courses: .

What type of training sites can I expect at mic21 Ikebukuro?

mic21 Ikebukuro offers the following training sites for its students: .

Does mic21 Ikebukuro have a pool?

mic21 Ikebukuro has the following pools available:

Do you rent gear?

mic21 Ikebukuro has the following gear/equipment available for rental:

Do you sell gear / equipment?

mic21 Ikebukuro has the following gear/equipment for sale: from the following brands: . We also repair the following equipment:

What trips / dive types do you offer?

mic21 Ikebukuro offers the following Dive Types: and Dive Trips to the following destinations:

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6 Reviews for mic21 Ikebukuro

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Ro A.

1 Reviews

Beautiful Island, good staff. Questionable practices: We paid for th…

February 7, 2024 8:07 PM

2.0^{/ 5}

Beautiful Island, good staff. *Questionable practices*: We paid for the full day adult pass, but there is no indication on the web site that its ONLY from *8:45ish-1pm you BARELY have 4-5hrs on the island. There are no hours posted on their website. They leave a lot essential decision making details off their website and only include them in the e-mail once you pay. – via

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Tori L.

1 Reviews

The store is well stocked and they have English speaking staff. The em…

August 26, 2023 2:07 AM

5.0^{/ 5}

The store is well stocked and they have English speaking staff. The employee Akari was really nice and helpful! She helped me order custom mask lenses and ship them since I would not be in Japan when they were ready. They were very accommodating of my schedule. I am very happy with my new scuba mask. – via

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S T.

1 Reviews

(Translated by Google) Anyway, the store clerk’s r…

December 26, 2022 1:15 PM

1.0^{/ 5}

(Translated by Google) Anyway, the store clerk’s recommended product is pushed. I’m not an amateur here, so I go out of my way to the store because I want to hear opinions from a professional standpoint, such as what’s good and what’s bad.
If I can’t get technically useful information, I don’t go there and buy it online.

(Original)
とにかく店員推しの商品を押し付けてくる。こっちはど素人じゃないんだから、どこが良くてどこが悪いなどの専門的な立ち位置での意見が聞きたいからわざわざ店に足を運んでいるのに。
技術的に有益な情報が貰えないなら別にそこまで行かずにネットで買うがな。 – via Google

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k H.

1 Reviews

(Translated by Google) Friendly staff. high tensio…

December 21, 2022 9:07 AM

4.0^{/ 5}

(Translated by Google) Friendly staff. high tension

(Original)
スタッフが親切。テンション高め – via Google

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mon M.

1 Reviews

(Translated by Google) I thought that I would be a…

December 5, 2022 11:42 AM

1.0^{/ 5}

(Translated by Google) I thought that I would be able to speak to some extent, but it was more than I imagined.

I got a license and wanted light equipment, so I went for a preliminary inspection, but as soon as I picked up a few items, I was immediately approached.
I can’t even look at it slowly because I can’t even look at it slowly because I can’t get enough of it and touch it.
If you look at the masks, if you buy them together, they will add more and more products, and there are many high-priced ones that don’t match your level. However, the mask cover that I will put on as a bonus is chosen as a cheap one.
I’m sure there are some good items in the store, but I don’t care about the customer’s wishes or level, and I feel like I want to do the quota and push the expensive set.

I used to work in sales as well, but I’m not sure how the customer service here is. I felt that it would be good if I could get the sales that day, and I didn’t feel that I would have to come back and connect to the next one even if it didn’t sell.
I think that other stores on the net will be able to give you a better deal at a lower price.
Other shops don’t sell hard, and they properly suggested masks that fit the size of the face and things that can be used for a long time according to each individual.

I will not go here again.

(Original)
ある程度声はかけられるかとは思いましたが想像以上でした。

ライセンスを取り追々軽器材が欲しいなと下見で行ったのですが、少し商品を手に取っただけですぐ声をかけてきます。
目移りしてちらっと物でも触っていようものならすぐ声をかけられるのでゆっくり見ることもできません。
マスクを見ていたら一緒に買えば安くするとどんどん商品を追加され、しかも自分のレベルに合っていない様な高価格のものが多いです。しかしオマケでつけてあげるというマスクカバーは安い物を選ばれる始末…。
置いてる物は確かに良いものもあると思いますが、お客の希望だったりレベルはは考えず、ノルマをこなしたいのか高額セットをゴリゴリ押してくる感じです。

私も販売職をやっていましたが、ここの接客というかお客に対する対応はいかがなものかと思います。その日の売り上げが取れればいいという感じで、売れなくてもまた来てもらって次に繋げるという気はさらさら感じませんでした。
よっぽどネットの他店の方が安く良い対応もして貰えると思います。
他のショップでは押し売りすることもなく、顔のサイズに合わせたマスクだったり、本当に個人個人に合わせた長く使える物をきちんと提案してくれました。

ここにはもう行きません。 – via Google

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