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5 Reviews for GoWake RÄ“zekne

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Tisha M.

1 Reviews

I really appreciate this service . I am currently not drivin…

October 11, 2022 10:30 PM

5.0^{/ 5}

I really appreciate this service . I am currently not driving , and save money using this service , instead of paying lyft and Uber . Also , the drivers I came in contact with , are very pleasant. ( Tina , Jay, & Tyrone that I met so far ) Thank you for your service – via

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Laurie C.

1 Reviews

Very disappointing. They told us to be ready at 7:30 am pick…

August 10, 2022 11:54 PM

1.0^{/ 5}

Very disappointing. They told us to be ready at 7:30 am pickup for a 9:00 am start time for school. (Wake Forest to Raleigh) At 8:15 we called them to verify they would still make it. They said they were running late but would be here. At 9 be called to see where the bus was. They said they were running late. When we asked how long they said an hour. We then cancelled the ride. The idea of this service is great but unreliable when you have time-sensitive appointments. – via

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Patricia K.

1 Reviews

The people have always been friendly. I think if they had mo…

June 22, 2022 7:37 PM

4.0^{/ 5}

The people have always been friendly. I think if they had more drivers they would be more proficient. Remember this is a pilot program so if we don’t get the word out then they will stop the service. – via

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James S.

1 Reviews

The transportation services does not pick people up on time …

June 3, 2022 2:15 AM

1.0^{/ 5}

The transportation services does not pick people up on time they have them the weight long hours before picking them up and coming to get them from their appointments which I think is unprofessional for a business that is run by the city of Wake county which I hope other people does not start riding with go to wake transportation services because they have too many people that don’t want to do their job – via

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Barbara F.

1 Reviews

not dependable at all If I could rate less than one star I w…

August 20, 2021 4:12 PM

1.0^{/ 5}

not dependable at all If I could rate less than one star I would they do not deserve a star.
I am sharing an experience for my sister. this company cannot be counted on to pick you up at all. My sister has dialysis 3 times a week. She always followed procedure to be sure she had a ride. first time all went well. the second time they did not show when she called they said some one canceled her ride when in fact no one canceled. She uses a wheel chair and cannot drive. Second time they told her to be ready at 9:30 for an 11:00 appointment. She waited outside in the heat with a neighbor that was going to help her get in the bus. after an 11/2 waiting time they called and was told the ride was on the way. At 11:00 she called the dialysis center told them her ride was on the way and she would be a few minutes late. At 11:45 she had to get another ride and from me I happened to be in the area at that time. We called and canceled the ride they still said they were on the way. they assured me they would pick her up when she was finished with dialysis. I repeated twice to them she needed them to be their for her. she waited 2 hours for them and they did not come to get her. She did not get her full dialysis treatment because she was so late. – via

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