Cynthia B.
1 Reviews
Couples Sans Souci can be reached via telephone at (876) 994-1206 or via email at
Email Operator
At Couples Sans Souci we currently accept the following forms of payments:
At Couples Sans Souci our team speak the following languages:
Couples Sans Souci is located at Box 103, Ocho Rios, St Ann, , Jamaica. Parking is also available: . Public transportation is also available via: .
Couples Sans Souci has Course Directors, Master Instructors, Master Scuba Divers, Open Water Scuba Instructors, Assistant Instructors, Divemasters.
Couples Sans Souci offers the following courses: .
Couples Sans Souci offers the following training sites for its students: .
Couples Sans Souci has the following pools available:
Couples Sans Souci has the following gear/equipment available for rental:
Couples Sans Souci has the following gear/equipment for sale: from the following brands: . We also repair the following equipment:
Couples Sans Souci offers the following Dive Types: and Dive Trips to the following destinations:
1 Reviews
1 Reviews
We had a very nice time at Sans Souci, however, upon arrival we found out that part of the resort was being renovated and one of the restaurants were closed down along with other areas. We were not informed that dress shorts with a collared shirt was not acceptable in the main restaurant, Casinova, for men but jeans were OK. I ordered the beef for dinner, medium rare and it came out well done. My husband ordered the chicken and shrimp. The chicken was so over cooked that he had to ask for a sharper knife in order to cut it but then gave up. It was inedible. When we told the staff, they just looked at us without a word and smiled. We came back from a full day in the sun only to find our room was not made up. They apologized and said they would send someone as soon as they could . We repeatedly had issues like these throughout our week. The room’s definitely need a refresher and the floors need a scrubbing.
On the positive side, the bar staff was very good as was the spa. They were engaging and a lot of fun. To our surprise, there were 2 visiting tennis pro’s from Canada that were amazing. Michelle & Ralph taught us so much every morning from 8-10:00, along with the resident Pro. They are the main reason we had such a great time. – via
1 Reviews
There are not enough words to describe how beautiful Couples Sans Souci is! The staff are the most friendly people we have encountered in a very long time! The food is spectacular. I hope the management get to see this review as they need to know how great their staff is! We read many great reviews before choosing Couples and they were bang on accurate! – via
1 Reviews
I stayed at this hotel since it was the designated hotel for guests of a local wedding (wedding was at a nearby villa, not on the property).
The hotel is marketed as a five star resort and priced like a five star resort, but our experience was anything but.
1. Service was appalling. Passive aggressiveness from many members of the staff and downright rudeness from others. Housekeeping barged into the room on my first day there, and when I requested they come back later (I was on a work call), the woman informed me (somewhat snidely) that her shift was over at five. When requesting to book reservations at the restaurants, we were informed that we had to do everything on the Couples app and the reception staff was unable to help. Lastly, I called the staff to request a hair dryer (as there was none in my room) and was informed that they only had one hair dryer on premises – so if I wanted my hair blow dried I’d have to come to the salon. When I asked about the salon, they said the salon was closed. I found out later that my friends staying at the hotel had blow dryers in their rooms, so the statement that there was only one dryer on premises was an outright lie.
2. Food was sub par at best. Fruit was sad – bland and colorless and not what I’d expect from a tropical island. They were out of fish the first day I went for lunch. They also said they had no mint when I requested a mojito. Not sure what other reviewers are experiencing when they praise the food here…
3. Internet was down for the entire duration of my stay. There were many of us in the wedding group that had to work during our stay, and having the internet unavailable was a serious inconvenience. We complained several times, only to be told that the team was “working on it”.
The resort was so disappointing that another couple in our group switched to Sandals when they arrived at Sans Souci and saw the conditions. This resort is a $200/night resort at BEST. I would not recommend this resort to anyone except those who welcome disappointment. – via
1 Reviews