what an awesome place to visit and rent for a vacation weeke…

February 2, 2023 2:29 AM

4.0^{/ 5}

what an awesome place to visit and rent for a vacation weekend. Siking and snowboarding here is amazing, and the lodge is awesome to get a drink and food in! – via

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The workers are very nice, I would say that their slopes are…

January 30, 2023 4:32 AM

5.0^{/ 5}

The workers are very nice, I would say that their slopes are pretty nice as well, but if you go on a warmer day, controlling speed on even the green slopes may be harder for beginner skiers. Wide slopes, and the lodge was very warm and welcoming. Night skiing is a nice option as well – via

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Nina M.

1 Reviews

Very nice lift operators and ski patrol. Conditions were al…

January 29, 2023 8:16 AM

1.0^{/ 5}

Very nice lift operators and ski patrol. Conditions were also ok. The ambience of outdoor evening fire pits was absolutely ruined by a thumping DJ directly next to you in the fire pit area. Really dumb. And then there was a loud live band inside (who was good)… but still, too loud everywhere you went (and I am a professional musician who plays in a band!)

However, the reason we will not return is the women in guest services leave A LOT to be desired. Extremely poor customer service skills. Do not care about their customers at all. Drove an hour and a half to get there. Rushed my family all morning so we could be there by 2:30 and start our night skiing pass by 3pm. Find out when I’m there that I can’t rent just snowboard boots- I must pay for the entire snowboard rental package (I had my own board with me). Absolutely says nothing on the website that you can’t just rent boots a la carte. Absolutely nothing. I checked before going. I would have rented them locally at home if I had known! So, instead of being helpful and understanding, they were extremely rude, abrasive, and flat out could have cared less. They did not even try to figure out a solution. So, as my family started without me, I had to get back into car, miss time on the mountain, and go rent boots at a local shop. Was it seriously worth losing a customer? I grew up going to BB and now we won’t return. It doesnt feel the same. Couldn’t you have been nice and offered something- anything to help me? I guess that’s what happens when you sell out. Management needs to seriously take some hospitality courses. – via

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