Marcellous W.
1 Reviews
What a terrible experience. I would never book with this com…
What a terrible experience. I would never book with this company again. I am pretty sure it is fraudulent organization. My party of 14 had the hardest time trying to initially book reservations on the website. We were eventually able to break up the party and book on two different days about a week before a trip. When we arrived in Aruba we found that they had booked two of our group on a the day we were flying in which makes no sense. Then the remaining half of the group showed up and was never picked up. We later found there was no tour on one of the days we booked and were told it was a technical glitch on the site and that they would accommodate them for the next tour. After spending a lot of time on the phone they said they could accommodate the group. After being picked up and brought to the tour starting location they then tell us they are unable to accommodate our whole group. We asked for a refund for everyone and were told it would only be a partial refund and they left us stranded downtown. What a horrible time. – via