I enjoyed the wildlife a lot and it was fantastic to be surrounded by the sharks, groupers, triggerfish, etc. Reception staff was very welcoming and responded really fast to emails.
However, I was shocked by some aspects of my dives with one of the divemasters.
Before the first two dives while getting geared up, nobody from the staff introduced themselves to me. I was also not given any information on how many and what kinds of dives we inteded to do on that day. There was literally no communication. Even though I had booked full equipment, I was not given a dive computer.
There never was a buddy check with my divemaster, who was my buddy, which is really unprofessional. As on the surface, there was no communication whatsoever under water. The divemaster never checked my level of diving, never made eye contact or knew about my whereabouts in the water. Mind you, this was a baited shark dive with poor visibility. I would think it appropriate for a divemaster to check the participants’ level of diving. I felt like I was alone in the water and had anything happened to me, the divemaster would not have noticed it for a while.
The second dive was worse. It was not mentioned to us that the current would be quite strong and that visibility would be so poor. As an advanced diver I managed. But again, there was no communication. When I signalled to my divemaster that I was cold, he wanted to sent me up to the surface on my own. I declined and stayed with the group. I thought this was crazy. It had never happened to me.
When I later signalled to him that I was at 50 bar, he again signalled to me to surface on my own. Mind you, I did not have a dive computer and did not know when and for how long I had to decompress. This is unheard of. I had no choice but to surface alone because I was short on air. So I slowly surfaced on my own.
On the surface I saw our skipper chatting with someone in another zodiac and when he finally came to pick me up (he was great, enthusiastic, pleasant, and enjoyable otherwise!), I realized that about 20m away from where I had waited in the water, there were tuna fish racing back and forth and jumping out of the water. I asked him what was chasing the tuna and he said, they must be bull sharks. Fantastic stuff! But I would have enjoyed it if I had been with a buddy. All alone by myself in the ocean, being in a bull shark feeding frenzy is just scary.
The way things are done can lead to very dangerous situations. Had I panicked and surfaced too quickly, it would not have ended well and nobody would have noticed. The divers that stayed in the water did not see me anymore. Waves were high, current was strong.
I sent this feedback to ADC, but management never got back to me. – via 
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