edoardo t.
1 Reviews
ADRENO can be reached via telephone at 61 7 3391 2299 or via email at
Email Operator
At ADRENO we currently accept the following forms of payments:
At ADRENO our team speak the following languages:
ADRENO is located at 54-58 Deshon Street, Wooloongabba, Queensland 4102, Australia. Parking is also available: . Public transportation is also available via: .
ADRENO has Course Directors, Master Instructors, Master Scuba Divers, Open Water Scuba Instructors, Assistant Instructors, Divemasters.
ADRENO offers the following courses: .
ADRENO offers the following training sites for its students: .
ADRENO has the following pools available:
ADRENO has the following gear/equipment available for rental:
ADRENO has the following gear/equipment for sale: from the following brands: . We also repair the following equipment:
ADRENO offers the following Dive Types: and Dive Trips to the following destinations:
1 Reviews
1 Reviews
This was the best shopping experience iv ever had, Simon Helped Alot and gave us really helpful and good advise. Everyone in the shop is an expert in spearfishing and diving, u can ask anyone and they would help you get exactly what you need. Criag the store manager is very helpful as well and dont get me started on dani he knew what size i was just by looking at me. You can definitely tell those boys down there love a bit of a friendly competition. Highly rate the shop, and its alot better than Brisbane’s shop??. – via
1 Reviews
1 Reviews
1 Reviews
1 Reviews
Disappointing Experience with Recent Purchase and Customer Service
I am writing to express my extreme disappointment with the level of customer service I received regarding my recent purchase of two wetsuits from your company. Despite my excitement to receive the products, I was met with significant frustration and inconvenience.
Upon receiving my order, I discovered that only one wetsuit was included, and to add to the issue, the received item was not the product I had initially ordered. This discrepancy not only left me without the full order but also with an incorrect item that does not meet my needs.
‘Our Team was in the process of shipping your suit and noticed that there is a finger nail mark in the suit. Unfortunately this is our last one so normally we would send a different model. We can offer 10% off the suit and use some of our repair glue to patch it up. Let us know what you think and if you would like to go ahead.’ – cited when I found only one wetsuit was included.
‘Unfortunately for these wetsuits they only come with the long john style and not the high waisted pants. It appears we had just included the incorrect photo for this product on our website. ‘ – cited when I questioned the product mismatch the one I purchased.
In response to this error, I promptly reached out to your customer service department to seek resolution. However, I was appalled by the inadequate remedy provided. Instead of issuing a full refund for the missing and incorrect product, I was only refunded half of the purchase price. This response is completely unacceptable given the circumstances and fails to adequately address the inconvenience and disappointment caused by this experience.
As a loyal customer, I expect a level of service that reflects the value and integrity of your brand. Unfortunately, this experience has fallen far short of my expectations, leaving me deeply dissatisfied with my overall interaction with your company.
I urge you to rectify this situation promptly by issuing a full refund for the missing and incorrect product, as well as reassessing your customer service protocols to ensure that other customers do not encounter similar issues in the future.
I look forward to your swift response and resolution of this matter. – via
2 Reviews
Popped in to purchase some snorkel gear for myself and the wife for our next trip overseas as our old sets/cheap and nasties had been consigned to the bin. We are new to snorkelling so needed help to buy the right equipment.
We were greeted by Patrick who helped us with getting the perfect fitted masks for our different sized faces, exactly why we had come to this highly recommended store. He then discussed snorkels and didn’t try to upsell us although I gave him ample opportunity to do so. He explained that simple and cheap is really the way to go over fancy and over complicated. Friendly bloke and very knowledgeable.
Rigged up a better snorkel attatchement for both of us free of charge and then $30 discount at the register on payment.
So glad we planned our trip from the Blue Mountains to include this fantastic store.
Highly recommended. – via
1 Reviews
1 Reviews
1 Reviews