Urban Dive can be reached via telephone at (27) 11-4765172 or via email at
Email Operator
At Urban Dive we currently accept the following forms of payments:
At Urban Dive our team speak the following languages:
Urban Dive is located at 353 Beyers Naude Drive, Johannesburg, 2195, South Africa. Parking is also available: . Public transportation is also available via: .
Urban Dive has Course Directors, Master Instructors, Master Scuba Divers, Open Water Scuba Instructors, Assistant Instructors, Divemasters.
Urban Dive offers the following courses: .
Urban Dive offers the following training sites for its students: .
Urban Dive has the following pools available:
Urban Dive has the following gear/equipment available for rental:
Urban Dive has the following gear/equipment for sale: from the following brands: . We also repair the following equipment:
Urban Dive offers the following Dive Types: and Dive Trips to the following destinations:
1 Reviews
A big high 5 to the Ladies. Patient, kind and professional, the best in the game! – via 
1 Reviews
My 5 year old started off frightened by the thought of being submerged under water, we thought it wasn’t working as she would cry whenever we drove there. Thanks to patient teacher Nelly who reassured us that she would come around, indeed she has since grown in confidence & is doing what was initially seemed impossible. – via
1 Reviews
The dive centre is superb! They helped our kids with their junior open water course with a focus on high level of safety yet ensuring it is also fun for these young divers. Very professional team that went out of the way to assist us. Especially Heicke is a rock star! Can highly recommend to anyone who wants to learn or improve on their diving skills! – via
1 Reviews
My 2 year old son has progressed so well since he started with Urban Dive! His instructor is so patient and caring. Thank you urban dive! – via
1 Reviews
From day one our experience has been amazing. I can’t thank you enough for all the time and attention you have given my son, he has improved so much. We definitely feel like part of the family. – via
1 Reviews
Fantastic facility. Relaxed environment. Staff are very friendly. I can honestly say it’s a pleasure to have had my kids learn there. – via
1 Reviews
Kids loved swimming here. Awesome staff, just the best place for your child to learn to swim. Would highly recommend – via
1 Reviews
A huge thank you to the team at Urban Dive Swim School. What an amazing experience it has been so far! – via
1 Reviews
One of the best Dive center in JHB
Very professional and wonderful service all the round ?? best swim school in JHB. The teachers are wonderful and very professional all round – via
1 Reviews
An exceptional experience, I had two tours with them, and they were very attentive, nice, I really enjoyed them.
Very polite from arranging the tours to the day.
I recommend. Congratulations to the entire team. – via
2 Reviews
We dove off the local beach and saw horseshoe crabs and orange sponges, NJ. Vis was low but local diving is right in the backyard. – via
2 Reviews
Great instructor, positive attitude, very friendly and responsive. Was available after class for questions too. – via
2 Reviews
Summary: Haphazard but mildly helpful and I still did get my certification, however I’ll likely re do it elsewhere before seriously diving.
Details:
I signed up for a private scuba certification. Sandra said the water would be very cold, so I also had to do the DrySuit certification.
The planning process for dates to meet and the pre requisites was rather scattered and difficult to pin down. One particularly annoying example of this scattered organization was Sandra’s insistence I show up on time the first day. I ensured I was and was there 20 minutes early. She was over an hour late. And also didn’t have the necessary supplies prepped (eg full tanks, etc). She also called me while we were both driving up the morning of our first day to review concepts. I insisted I was uncomfortable doing so while driving. Not to mention trying to learn or reinforce new concepts while driving just can’t be an effective technique.
I’d characterize her instruction style as rote, repetitive and disordered. Perhaps it’s helpful for some people, but she simply would not stop talking. I found it difficult to find space to just think.
The entire class felt chaotic, disordered and haphazard. I found it difficult to follow her lectures or more aptly rants. Instead I’d simply re read sections of the textbook at night, since I rarely got a straightforward or helpful answer. I don’t doubt Sandra is an incredible scuba practitioner, but I feel she struggled with effective teaching.
I’m a strong swimmer and swam competitively for 8+ years, was a lifeguard and a swim instructor. However I felt unsafe after suiting up in multiple layers and in an ill fitting dry suit. I did the necessary test swim, but frankly regret doing so. That’s the first time I’ve felt at risk of drowning in the water in a long time.
On the last day of class, her brother came to join for some of the test dives. They spent over an hour, during class time, in a back and forth, heated spat. I’ll omit the details for their privacy’s sake, but that’s rather unprofessional and just felt awkward to be around. I also played the mediator and tried to defuse the situation. Frankly, I paid a fair bit of money to dive, not listen to family arguments.
Sandra also requested I not leave a public review unless it’s 5 stars as this is her business and livelihood. I decided to respect that request for some time, but I think I was wrong to do that. Also such a request felt a bit slimy.
Sandra’s clearly very passionate about scuba diving and she’s certainly a great diver. But I think she could seriously improve her teaching style and organization/professionalism.
Edit: shortly after writing this review I received a phone call from Sandra. She was understandably annoyed. But kept asking: “why would you hurt me? Why would you hurt my business like this? Why are you hurting small businesses?” I tried to highlight that exactly this kind of guilting is part of the issue and my aim is to inform others of my honest experience and hopefully provide avenues where she may improve. Not to mention extremely inappropriate and unprofessional. Unfortunately she only continued to ask: “why would you hurt me like this?” I can only imagine many other more critical reviews have been taken down.
Edit #2: Before I hung up, I stated twice, clearly: “please do not contact me again”. However, I am clearly lucky as I received this follow up text message:
“I am appalled that I gave you a last minute class at a group rate, 3 days private lesson with one diver (note: I assume she’s referring to her brother who she fought with) joining the afternoon of day 3.
…
2 years later you hurt my business with a bad review? I went way above minimum standards for your class and have the video footage, which is not a public link on your bad review.
“
Edit #3: I once again told her do not contact me again. To that text, she replied:
“I gave you a good class, and 2 years later you reached out to hurt my business. YOU contacted me! “ – via
2 Reviews
(Translated by Google) An incredible experience, I liked it a lot, recommended 101% recommended
(Original)
Una experiencia increíble, me gusto mucho, recomendado 101% recomendado – via
2 Reviews
Fun and challenging…I learned frog kick and back kick and am looking forward to becoming a Tec diver! – via
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