If you try to plan ahead, don’t use the web site to book anything. I booked online for Shark Alley. Got there and they couldn’t find my reservation or proof of payment. They they told me they weren’t going to shark alley. Even worse, I tried calling about 10 times prior to the trip and nobody ever answered. I also tried emailing. Never received a response.
Service once we got there. Dive master was a nice guy, but spent the time taking pictures instead of being a guide. – via
Actually feel quite let down by this dive centre. I booked three dives including the shark dive I did on the first day and then was told on two subsequent days that there weren’t enough divers to go out. I appreciate they can’t go out with only one or two divers but the way they market themselves is as a busy dive centre.
Also, do they really ever go to Tiger Beach? Again told that a minimum number of divers were required but there was no sign up sheet or promotion of the dive onsite and I see no mention of the trip in any other review. If I’d known I’d have dived with another centre as the report onsite isn’t great either.
Lastly was sold an “excursion” for $120 which amounted to no more than a taxi ride to a beach and a 15 min walking “tour.”
Still giving 3 stars though as the dive guides and instructors were friendly and professional and the shark dive I did was great fun and well managed. – via
Good staff at sales department located abroad (in Egipt). Helpful, polite and comunicative, except for my last feedback presented below. I choosen that low reviewed hotel for the location of diving center inside of it, to have two more days of diving, after an outstanding Tiger Beach day with Neal Watson, the only one Tiger Beach operator from the shore in Grand Bahama ( all the others, including Reef Oasis, are selling for him)
The manager from diving center is rude, does not have any ideea about comunication. His assistant has some lack of comunication skills too. A younger employee and at least one of divemasters are polite and mannered.
I choosen, after another two attemps, a very good local operator Grand Bahama Scuba, managed directly by owners Fred and Melinda. That decision saved my next diving days. – via
Good staff at sales department located abroad (in Egipt). Helpful, polite and comunicative, except for my last feedback presented below. I choosen that low reviewed hotel for the location of diving center inside of it, to have two more days of diving, after an outstanding Tiger Beach day with Neal Watson, the only one Tiger Beach operator from the shore in Grand Bahama ( all the others, including Reef Oasis, are selling for him)
The manager from diving center is rude, does not have any ideea about comunication. His assistant has some lack of comunication skills too. A younger employee and at least one of divemasters are polite and mannered.
I choosen, after another two attemps, a very good local operator Grand Bahama Scuba, managed directly by owners Fred and Melinda. That decision saved my next diving days. – via
Michael, Audrey, and Tiffany were amazing! Big shout out to Audrey for helping me out! If you get a chance, it is a must-do activity. Basil, the boat captain, was great also! – via Google
I did a few dives with my 13yr old daughter and one snorkeling trip with my 10yr old son with this dive center. We had a really good time, everybody there was very friendly and helpful. Michael took great care of my daughter over and under water, he´s also kind to younger children. I really enjoyed the snorkeling trip with my 10yr old son, the sea life was so abundant and colourful at Rainbow Reef – my son had a great time! Everyone working at the dive center were very friendly. We would definitely come back! – via Google
We were very well received by Emilie, Basil and Mickaël. There are beautiful diving spots and many things to see.
Thank you for this discovery. – via Google
Great shop and fantastic experience! Michael, Cesar and Capt. Basil made our group dive trip absolutely incredible. They were so helpful from start to finish with planning the trip, the dives and the excursions. Very professional team, highly recommend, they worked great with large groups and we will definitely be returning. – via Google
Michael and Caesar were both great! Love diving with them, handled everything for us, positive, and man did Michael put on a show during the Shark Dive!!! Can’t wait to see them again! – via Google
I did a few dives with my 13yr old daughter and one snorkeling trip with my 10yr old son with this dive center. We had a really good time, everybody there was very friendly and helpful. Michael took great care of my daughter over and under water, he´s also kind to younger children. I really enjoyed the snorkeling trip with my 10yr old son, the sea life was so abundant and colourful at Rainbow Reef – my son had a great time! Everyone working at the dive center were very friendly. We would definitely come back! – via
I did a few dives with my 13yr old daughter and one snorkeling trip with my 10yr old son with this dive center. We had a really good time, everybody there was very friendly and helpful. Michael took great care of my daughter over and under water, he´s also kind to younger children. I really enjoyed the snorkeling trip with my 10yr old son, the sea life was so abundant and colourful at Rainbow Reef – my son had a great time! Everyone working at the dive center were very friendly. We would definitely come back! – via