Frequently Asked Questions

How can I make a reservation or contact Ningaloo Whaleshark Swim directly?

Ningaloo Whaleshark Swim can be reached via telephone at 1800994210 or via email at
Email Operator

What types of payment methods are accepted?

At Ningaloo Whaleshark Swim we currently accept the following forms of payments:

What languages do you speak?

At Ningaloo Whaleshark Swim our team speak the following languages:

How do I get to your Dive Shop?

Ningaloo Whaleshark Swim is located at 31 Maidstone Cres, Exmouth, Western Australia 6707, Australia. Parking is also available: . Public transportation is also available via: .

How many Instructors / Divemasters does Ningaloo Whaleshark Swim have?

Ningaloo Whaleshark Swim has Course Directors, Master Instructors, Master Scuba Divers, Open Water Scuba Instructors, Assistant Instructors, Divemasters.

What types of courses are offered at Ningaloo Whaleshark Swim?

Ningaloo Whaleshark Swim offers the following courses: .

What type of training sites can I expect at Ningaloo Whaleshark Swim?

Ningaloo Whaleshark Swim offers the following training sites for its students: .

Does Ningaloo Whaleshark Swim have a pool?

Ningaloo Whaleshark Swim has the following pools available:

Do you rent gear?

Ningaloo Whaleshark Swim has the following gear/equipment available for rental:

Do you sell gear / equipment?

Ningaloo Whaleshark Swim has the following gear/equipment for sale: from the following brands: . We also repair the following equipment:

What trips / dive types do you offer?

Ningaloo Whaleshark Swim offers the following Dive Types: and Dive Trips to the following destinations:

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15 Reviews for Ningaloo Whaleshark Swim

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Heughebaert R.

1 Reviews

These guys are legends!I just completed a volunteering week with this…

March 23, 2024 10:20 AM

5.0^{/ 5}

These guys are legends!
I just completed a volunteering week with this company and this was one of the best week in my life!
They do everything to make you feel part of the family and share their knowledge and expertise with everyone. There is such a good vibe on the boat all day long and they give their very best each second to provide a highly professional and friendly experience to each guest.
Working in this industry I know how demanding is this kind of job and they put the level at the very top of it.
Thank you so much Davey, Jaz, Pete, Asa, Liz, Abi, Jordan, Shane and Romy to make this happens! Thanks to Veera for volunteering with me as well. – via

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Gillian D.

1 Reviews

Absolutely amazing experience. I cannot find words to tell you how fan…

March 18, 2024 9:19 AM

5.0^{/ 5}

Absolutely amazing experience. I cannot find words to tell you how fantastic the staff were. Professional, supportive, kind, attentive, thoughtful, knowledgeable the best! Big thank you to Davy, Pete, Sian, Abbey, Jazzy and the two wonderful volunteers. We saw and swam with whale sharks, saw Turtles, dolphins, shark and more fish than I thought existed. Sians bus commentary is an informative comedy routine. So a huge thank you ???? – via

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Jamie W.

1 Reviews

Completed our PADI open water dive certficate with Diving Adelaide. 5 …

February 25, 2024 4:09 AM

5.0^{/ 5}

Completed our PADI open water dive certficate with Diving Adelaide. 5 star from start to finish. Our instructor Emily Pegg was patient and explained everything clearly while making the course fun aswell. Her calm demeanour encouraged us to stay calm when we were feeling nervous or uncomfortable. Absolutely would recommend this experience – via

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Olivia E.

1 Reviews

Amazing! Everyone was friendly and fantastic!…

November 29, 2023 7:34 AM

5.0^{/ 5}

Amazing! Everyone was friendly and fantastic! – via

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Megan D.

1 Reviews

Highly recommend! The enthusiastic team did everything they could to e…

September 11, 2023 7:22 AM

5.0^{/ 5}

Highly recommend! The enthusiastic team did everything they could to ensure we swam with whale sharks. We were out of season and weather was rough, however still managed two swims. 10/10 experience – via

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Stefan F.

1 Reviews

My partner and I did the Humpback Whale tour today and I rate it 11/10…

August 25, 2023 9:34 AM

5.0^{/ 5}

My partner and I did the Humpback Whale tour today and I rate it 11/10. It was such an amazing day out on the water. We saw so much wildlife it was incredible. The snorkeling in the reef as a warm up was amazing. The boat ride to the whales was beautiful with whales breeching everywhere. The team did a great job of trying to find whales to swim with and we eventually got to swim with one. But the extra opportunity, to swim with a whale shark when the spotter plane spotted it, was the icing on the cake. The crew was super enthusiastic and friendly, the food was great, and special shout out to Pete, making sure we didn’t miss the whale. I highly recommend the tip and we are already plan to come back. – via

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Sally E.

1 Reviews

A fabulous, once in a lifetime experience! All the crew had great, pos…

August 16, 2023 12:32 AM

5.0^{/ 5}

A fabulous, once in a lifetime experience! All the crew had great, positive energy.
The only improvement I’d recommend is making it really clear the cost of the photo package purchased while onboard. We were told for $50 we’d access all photos taken that day; but it wasn’t stipulated that it was $50 per person, so I was surprised to see $100 withdrawn from my account. Other than that, highly recommended! – via

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Emma G.

1 Reviews

Had the time of our lives today!! Everything was perfect… crew were …

August 5, 2023 8:27 AM

5.0^{/ 5}

Had the time of our lives today!! Everything was perfect… crew were absolutely amazing, photos were fantastic, food was great (and never ending!), even the Playlist was awesome. And of course the whale sharks were EPIC! We were so lucky to get three dives with two different sharks. Thank you so much – via

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Andy T.

1 Reviews

The very experienced staff are very delightfully, keep eye on detail, …

July 12, 2023 8:47 AM

5.0^{/ 5}

The very experienced staff are very delightfully, keep eye on detail, make sure everyone has the unique experience. Staff are very knowledgeable on whales and whale shark, patiently answer all the questions . They make the day experience unforgettable. – via

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Moritz W.

1 Reviews

Did the Volunteering for a Week on there Boot!Best week of my Life ……

July 3, 2023 3:25 PM

5.0^{/ 5}

Did the Volunteering for a Week on there Boot!
Best week of my Life …
Lovely Crew, had a great time with them.
I enjoyed every second of it.
I will definitely be back …! – via

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Meave S.

1 Reviews

We went on a day tour at the end of august and had a great t…

September 29, 2022 11:19 AM

5.0^{/ 5}

We went on a day tour at the end of august and had a great time. The crew are attentive, friendly and make you feel incredibly safe and comfortable in and out of the water. We were so lucky to have seen a whale shark as soon as we finished our morning snorkel. Thanks to the team who made it so memorable! – via

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Cheryle M.

1 Reviews

Excellent and very professionally run. Safety was paramount….

September 16, 2022 2:59 PM

5.0^{/ 5}

Excellent and very professionally run. Safety was paramount. It catered for all ages and water confidence levels. The large entry platform made entry easier and quicker. We only saw one whale shark on the day but we were able to swim with it on 5 different occasions.. I am 70 years old and used to scuba dive but I was getting tired towards the 5th dive. The photographer whose name was Sharn did an amazing job to get a photo of me with the whale shark.. she was most persistent, many thanks. Our date was mid July. Cheers Cheryle – via

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N.

1 Reviews

Amazing crew who did their best to ensure the tour was going…

September 6, 2022 6:21 PM

3.0^{/ 5}

Amazing crew who did their best to ensure the tour was going to run smoothly.
Given this boat was only one of two who decided to go out on our day of tour 3/9 and every other tour boat cancelled due to weather conditions was a little concerning.

Some did however manage to swim or see a whaleshark but it was very difficult given the rough high swell. When the stabiliser for the marlin board broke off and there were still people in the water with limited swimming ability this created a very high risk situation. Safety should come first. As someone who suffers seasickness and if I had a choice of being advised of these conditions I would of cancelled.

I don’t think it’s fair staff or customers should of been placed in this unsafe environment due to poor weather.

50% refund offered or return voucher along with free photos, although none with the brief whale-shark encounter. – via

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Jho S.

1 Reviews

Amazing trip, they do as much as they can to make the most …

August 26, 2022 3:34 PM

5.0^{/ 5}

Amazing trip, they do as much as they can to make the most of the trip, and make you having the greatest opportunity to swim with whales.
It was amazing. – via

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Shannon L.

1 Reviews

The tour was efficiently run, the crew were friendly, calm a…

August 12, 2022 3:07 PM

5.0^{/ 5}

The tour was efficiently run, the crew were friendly, calm and made everyone feel safe, and the whalesharks, corals and nature were respected. The food and snacks were great and they catered to dietary requirements. Loved the underwater photos! Thanks to Nay, Sharn, Fi, Dan, tall beardy vegan guy (so sorry I have forgotten your name!) and Tracey, you guys were awesome! – via

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