Frequently Asked Questions

How can I make a reservation or contact H2O Dive Center directly?

H2O Dive Center can be reached via telephone at (305) 956 3483 or via email at
Email Operator

What types of payment methods are accepted?

At H2O Dive Center we currently accept the following forms of payments:

What languages do you speak?

At H2O Dive Center our team speak the following languages:

How do I get to your Dive Shop?

H2O Dive Center is located at 14382 Biscayne Boulevard, North Miami Beach, Florida 33181, United States. Parking is also available: . Public transportation is also available via: .

How many Instructors / Divemasters does H2O Dive Center have?

H2O Dive Center has Course Directors, Master Instructors, Master Scuba Divers, Open Water Scuba Instructors, Assistant Instructors, Divemasters.

What types of courses are offered at H2O Dive Center?

H2O Dive Center offers the following courses: .

What type of training sites can I expect at H2O Dive Center?

H2O Dive Center offers the following training sites for its students: .

Does H2O Dive Center have a pool?

H2O Dive Center has the following pools available:

Do you rent gear?

H2O Dive Center has the following gear/equipment available for rental:

Do you sell gear / equipment?

H2O Dive Center has the following gear/equipment for sale: from the following brands: . We also repair the following equipment:

What trips / dive types do you offer?

H2O Dive Center offers the following Dive Types: and Dive Trips to the following destinations:

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14 Reviews for H2O Dive Center

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Greg H.

1 Reviews

H2O dive center is fantastic! Tomas helped me complete my open water c…

February 29, 2024 4:49 AM

5.0^{/ 5}

H2O dive center is fantastic! Tomas helped me complete my open water certification in the ocean along sunken ships with interesting and colorful creatures inside at the dive site. He had prompt responses anytime I texted him to schedule or had a question. He was extremely flexible according to my very tight and limited days I had to work with while I travelled to Miami. – via

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Joseph G.

1 Reviews

Tomas was a fantastic Divemaster and extremely accommodating all throu…

February 28, 2024 7:23 PM

5.0^{/ 5}

Tomas was a fantastic Divemaster and extremely accommodating all throughout the dives. From providing transportation to shifting around dive times to fit what was a very strict schedule on our part, he managed to pull it all off whilst doing a great job reviewing skills and facilitating the dives. – via

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Emmanuel S.

1 Reviews

I was visiting from NY, this was my first time working with H20, and c…

February 27, 2024 9:04 PM

5.0^{/ 5}

I was visiting from NY, this was my first time working with H20, and certainly, it won’t be the last.
When looking for a Dive Shop to work with, is very important to choose one that cares about quality of service and not only volume, and that’s exactly what I got at H2O.
Thomas provided me with excellent customer service, he was very responsive and extremely knowledgeable, I felt comfortable and safe at all times, and our Dive was excellent in a beautiful location, he treated me as family, and I will continue to support this business, I’m already planing my next visit!!
Thank you, Thomas!!! – via

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Helen E.

1 Reviews

I booked the shark dive with Tomas.Unfortunately it was cancelled due…

February 11, 2024 6:40 AM

5.0^{/ 5}

I booked the shark dive with Tomas.
Unfortunately it was cancelled due to bad weather and whilst we tried to rearrange it just didn’t fit with my schedule but Tomas was super responsive, communicative, flexible and helpful and gave me a full refund.
The price wasn’t too bad considering it was 3 tanks and all equipment and the videos he showed me looked insane!!
If I return to Miami I will definitely be going with Tomas / H2O again. – via

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Gerald F.

1 Reviews

I dove with H2O a couple times and highly recommend them. They are sma…

January 8, 2024 10:10 PM

5.0^{/ 5}

I dove with H2O a couple times and highly recommend them. They are small but extremely good. Especially if you are a more experienced diver and you had enough of the tourist trap dive centers, go with H2O! Tip: Ask for the shark dive. – via

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Shawn B.

1 Reviews

Owners great very informative, he’s got a real passion for diving.Sh…

November 6, 2023 9:44 PM

5.0^{/ 5}

Owners great very informative, he’s got a real passion for diving.

Shawn. – via

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Susana H.

1 Reviews

My kids just got Scuba certified. Tomas is very professional. Very sat…

June 28, 2023 11:44 AM

5.0^{/ 5}

My kids just got Scuba certified. Tomas is very professional. Very satisfied with the service and outcome. I am an overprotective mom and he gave me peace of mind that all will be good and that my kids are ready. They are so excited to start the Scuba journey. Tomas taught our group of 9 children. – via

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Katia B.

1 Reviews

I’m thrilled to share my son’s outstanding experience with Tomas, his …

June 28, 2023 12:14 AM

5.0^{/ 5}

I’m thrilled to share my son’s outstanding experience with Tomas, his scuba diving instructor. Tomas’s expertise, friendliness, and teaching approach left a lasting impression on both of us. He created a comfortable environment where my son learned and gained confidence. Tomas’s professionalism and ability to simplify complex concepts were remarkable. Safety was always prioritized, and his passion for diving shone through. We highly recommend Tomas as a top-notch scuba diving instructor. Thank you, Tomas, for an amazing journey! – via

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Pedro J.

1 Reviews

Excelente, buena organización, puntualidad y puntos de buceo espectacu…

June 25, 2023 4:03 PM

5.0^{/ 5}

Excelente, buena organización, puntualidad y puntos de buceo espectaculares. – via

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Dasha S.

1 Reviews

It was the WORST diving experience ever. And I’ve been divin…

January 13, 2023 4:39 AM

1.0^{/ 5}

It was the WORST diving experience ever. And I’ve been diving for 10 years.

This diving trip was supposed to be a present for my birthday. So my mother went to the diving company on her own to pay. She paid, got a receipt and did everything in real life. It’s important to remember that she didn’t use the website.

On my birthday we go to that place and they tell us that the weather isn’t great for diving. Everything can happen. We totally understand that weather is very changeable. However, they didn’t notify us. We live quite far away.

The diver already knew that the weather wasn’t great, because he talked to the boat. However, he didn’t bother to notify us before we traveled almost an hour to the location. So once we got there, he turned us around.

We struggled to find another perfect time since everyone is working. However, once we established a date and agreed to do everything, we asked him to call if the weather gets cold or bad. The weather that day was indeed cold, and we wrote them a day before to ask whether we are still diving.

They didn’t answer and ignored our messages.

We called them several more times, and after several ignored messages, they finally gave us another date. A guy promised to call us a day before to say what time we need to be there.

Did he call? NO.

Since they ignored so many messages and canceled for so many times, we asked to get a refund. We were in no mood to dive with this particular company and had a trip planned.

However, they told us that they have a specific policy with no refunds. This information is supposedly found online. How was I supposed to know it if we bought it in real life?

They NEVER told us about this policy and NEVER mentioned it.

“I can’t get my money back since I canceled the trip.”

However, it was actually them who canceled so many times and IGNORED call after call, message after message.

They were “busy” to message back.

I don’t have to chase a company to get a proper service. Not to mention that the only thing they had to do was tell me a specific time and place. I wasn’t demanding anything else.

Don’t bother with this company if you actually want to dive. Preferably this year and not in a century. – via

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Delica W.

1 Reviews

This is the only place you can rent a tank and return on SUN…

October 17, 2022 4:19 AM

5.0^{/ 5}

This is the only place you can rent a tank and return on SUNDAY…. The shop owner Tomas is awesome and very helpful. Would recommend 100% – via

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N.

1 Reviews

(Translated by Google) I traveled from the city of Seattle t…

October 4, 2022 7:58 AM

5.0^{/ 5}

(Translated by Google) I traveled from the city of Seattle to be able to certify myself with an open water course in my native language and it was the best experience !! . Tomas and Luchi a quality of people who teach you with all the patience and with the best professionalism, Tomas was a professional navy diver and has more than 30 years of experience, Luchi also with many years of experience and love and respect for him. ecosystem , exercising good sustainable diving practices . A quality of instructors that leave you very well prepared ( my partner took his course years before with another agency and they did not teach him even half of the exercises that they taught me ) . I loved how flexible they were almost like they became custom classes. You can see that they work with a lot of passion because they do dives from Monday to Sunday. You can take the written exam with them and it is very enriching because whatever your weakness is, they are there to teach you in the best way. The equipment was excellent, their store also has incredible things with good discounts (I bought two of their professional masks and they work perfect !!) fast response times, the deep sea experience was excellent we visited two reefs with sightings of turtles, rays, jellyfish , hundreds of fish, an underwater cemetery etc… I contacted several agencies that only worked with limited hours or with extra fees for the hours I needed, or without Spanish-speaking instructors or who said yes and then called back to say they had the disabled instructor in short with them you go to the fixed one and with the best price. They are very nice people with the best disposition to solve your doubts and not to mention the max pet that makes you want very quickly, that even after finishing the course they are there I will definitely return on my next vacation with them !!

They deserve more than 5 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
I have read some bad comments that are not even close to the reality of what this agency really is. Some people want to get certified without even knowing how to swim. Safety is the most important thing especially when it involves children. When you are more than 40 or 60 feet underwater you have to have at least minimal skills and be very calm because diving is a system that requires a lot of care and safety.

(Original)
Viaje desde la ciudad de Seattle para poderme certificar con un curso open water en mi idioma nativo y fue la mejor experiencia !! . Tomas y Luchi una calidad de personas que te enseñan con toda la paciencia y con el mejor profesionalismo, tomas fue buzo profesional de la navy y tiene más de 30 años de experiencia , luchi también con muchos años de experiencia y un amor y respeto por el ecosistema , ejerciendo buenas prácticas sustentables de buceo . Una calidad de instructores que te dejan muy bien preparados ( mi pareja hizo su curso años antes con otra agencia y no le enseñaron ni la mitad de los ejercicios que a mi me enseñaron ) . Me encanto lo flexible que fueron casi que se convirtieron en clases personalizadas. Se nota que trabajan con mucha pasión porque hacen inmersiones de lunes a domingo. El examen escrito lo puedes presentar con ellos y es muy enriquecedor porque cualquiera que sea tu debilidad ellos están ahí para enseñarte de la mejor manera . Los equipos estuvieron excelentes , su tienda también tiene cosas increíbles con buenos descuentos ( compré dos de sus caretas profesionales y funcionan perfecto !!) tiempos de respuestas rápido, la experiencia en aguas profundas fue excelente visitamos dos arrecifes con avistamiento de tortugas , rayas , medusas , cientos de pece , un cementerio subacuático etc… contacté a varias agencias que solo funcionaban con horarios limitados o con extras fee para los los horarios que necesitaba , o sin instructores de habla hispana o que decían si y luego volvían a llamar para decir que tenían el instructor incapacitado en fin con ellos vas a la fija y con el mejor precio . Son muy agradables personas con la mejor disposición para resolverte dudas y ni hablar de la mascota max que se hace querer muy rápido , que aun después de terminar el curso están ahí Sin duda volveré en mis próximas vacaciones con ellos !!

Se merecen mas de 5 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
He leído algunos malos comentarios que no están ni cerca de la realidad de lo que esta agencia realmente es . Algunas personas quieren que los certifiquen sin ni siquiera tener conocimiento de natación. La seguridad es lo más importante sobretodo cuando involucra niños . Cuando se está a más de 40 o 60 pies bajo el agua hay que tener al menos mínimas habilidades y mucha calma porque el buceo es un sistema que requiere mucho cuidado y seguridad – via

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Max Z.

1 Reviews

(Translated by Google) Excellent place and top professionals…

September 29, 2022 12:05 AM

5.0^{/ 5}

(Translated by Google) Excellent place and top professionals for the activity sought.
Tomas and Luciana treated me very well and I had a great experience.
A lot of experience even to take the courses.
I would definitely go back every time I’m in Miami!
•
•
•

Excellent place and top professionals for the activity sought. Tomas and Luciana treated me very well and had a great experience. A lot of experience even to take the courses. I would definitely go back every time I’m in Miami!

(Original)
Excelente lugar y profesionales de primera para la actividad buscada.
Tomas y Luciana me trataron muy bien y pase una gran experiencia.
Mucha experiencia incluso para tomar los cursos.
Definitivamente volvería cada vez que este en Miami!
•
•
•

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Sol P.

1 Reviews

(Translated by Google) Incredible experience! The instructor…

September 22, 2022 8:18 PM

5.0^{/ 5}

(Translated by Google) Incredible experience! The instructors Luchi and Tomi are incredible, they accompanied me at all times and guided me very calmly and patiently. Highly recommended, I did it once and plan to return.

(Original)
INCREÍBLE experiencia! Los instructores Luchi y Tomi son increíbles, me acompañaron en todo momento y me guiaron con mucha calma y paciencia. Muy recomendable, lo hice una vez y pienso volver. – via

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