1 Reviews
Decent selection of gear and helpful. Bought booties, gloves, and a “egg” to keep keys dry. Booked a dive with them for the dive Oahu boat which was a blast. – via 
1 Reviews
Deceptive possibly fraudulent return policy. Do not buy equipment here! I’m a beginner snorkeler and got to the point where I wanted some of my own gear. The staff helped me find and size fins, snorkel and mask which I thought would work well. We told the staff throughout the process that we would be snorkeling the next day at Hanauma bay. They told us to bring anything back if it didn’t workout. Once in the water I wasn’t able to seal the mask with the snorkel in. (Something you wouldn’t be able to tell unless you take the equipment into the water.) Kind of ruined the experience having to fight with the equipment while trying to explore.
The next week I tried retuning the mask because of the issues and they wouldn’t take the return because we had gotten it wet. I feel lied to, nobody said don’t get it wet. $150 life lesson learned . DON’T BUY HERE! – via
1 Reviews
BEWARE – at Dive Oahu all sales are FINAL but they do not tell you that and there is no sign at the cash register. Do not buy anything unless you are 100% sure that it is the right size and you plan to keep it. I asked about the return policy after I paid thinking surely if the dive socks I bought didn’t fit, I could return them. The staff member ask if I would like to try them on after I had already paid. However, the dive socks I was purchasing are one size fits all so when they didn’t fit I was stuck with them because I had already completed my transaction. – via
1 Reviews
Wait 30 min for a rep. Finally got our gear, and we were told it’s military only. Pathetic customer service – via
1 Reviews
Stopped in for some gear and advice. They were very helpful. – via
1 Reviews
How is this company servicing our military? There are so many other great dive companies. Dive Ohau has a horrible return policy, dive policy and treats you more like a number than a person. I would highly recommend looking elsewhere. There are so many other dive companies out there veteran owned that provide us military support and treat you as a human being. Mark my words shop and dive here at your own risk! – via
1 Reviews
The return policy is so 1900s. I attempted to return new items, with tags and receipts. Unfortunately, I was beyond the 30 days (due to unforeseen circumstances – military) since the gifts were purchased. Really disappointed and they’ve lost a customer forever. – via
2 Reviews
The return policy is so 1900s. I attempted to return new items, with tags and receipts. Unfortunately, I was beyond the 30 days (due to unforeseen circumstances – military) since the gifts were purchased. Really disappointed and they’ve lost a customer forever. – via
1 Reviews
A month ago, I dropped off a couple of popular dive computers (Suunto D9 and Suunto Cobra), my regulator, and a couple of wireless Suunto air sensors(under recall). The service took longer than the two weeks I was told to expect, so I called a couple of times after two weeks (the time they said the service would take). I was told they would call me when my equipment returned. At one month I called, they told me my equipment had been back for 9 days. They elected not to service my cobra (which I’ve had the battery replaced many times). I was told the last three they serviced failed shortly after. My D9 is under recall, and as far as i can tell, all they did was change the battery and none of the warranty work(firmware factory recall). My octopus wasn’t reassembled, and the ports weren’t blocked off with tape or port screws. The staff that operate the store are nice, but the people responsible for servicing my equipment don’t appear to be competent. I’m going to take everything to another Suunto authorized repair center to check the work as well as check everything else for safety reasons. – via
1 Reviews
A month ago, I dropped off a couple of popular dive computers (Suunto D9 and Suunto Cobra), my regulator, and a couple of wireless Suunto air sensors(under recall). The service took longer than the two weeks I was told to expect, so I called a couple of times after two weeks (the time they said the service would take). I was told they would call me when my equipment returned. At one month I called, they told me my equipment had been back for 9 days. They elected not to service my cobra (which I’ve had the battery replaced many times). I was told the last three they serviced failed shortly after. My D9 is under recall, and as far as i can tell, all they did was change the battery and none of the warranty work(firmware factory recall). My octopus wasn’t reassembled, and the ports weren’t blocked off with tape or port screws. The staff that operate the store are nice, but the people responsible for servicing my equipment don’t appear to be competent. I’m going to take everything to another Suunto authorized repair center to check the work as well as check everything else for safety reasons. – via
1 Reviews
Very well stocked shop for both scuba and free diving/spearfishing. Competitive prices to what I’ve seen around island. Definitely recommend checking them out if you are an ID card holder. – via
1 Reviews
Very well stocked shop for both scuba and free diving/spearfishing. Competitive prices to what I’ve seen around island. Definitely recommend checking them out if you are an ID card holder. – via
1 Reviews
I did a full day discover dive on 22nd Dec 22 (highly recommended as u get adjusted to the equipment in a pool). My first dive was cut short as underwater, my throat became itchy and dry and I started panicking and asked the instructor to take me up. When we were back on the boat, I drank some water but the bad experience scared me and I didn’t want to do the second dive. I just told the instructor that I was scared and he said something that will stay with me – he said its not the people who are not afraid that he admires – its people who are afraid but conquer the fear and do it. This gave me the courage and confidence and my second dive was sooooo soooo good! I am not going to forget what he said! He was the old one (cant remember his name). – via
1 Reviews
Helpful and friendly staffs. Awesome price for rental gears – via
1 Reviews
I had an excellent experience with Island Divers. The crew was incredible. They were helpful and made the tour absolutely wonderful. Dillon was especially helpful. Matthew the skipper took us through so chppy water with a lot of skill. The equipment was in good repair. Everything fit well. We saw some incredible sea life. The entire experience was remarkable. I highly recommend Island Divers. They are a first class outfit. – via
1 Reviews
Lots of good equipment and nice service. – via
1 Reviews
I had a great time getting open water certified at Island Divers Hawaii. My wife and I signed up last minute and they made sure to get us all the gear we needed to be prepared for the course in 2 days. Due to the influx of students joining up, they ran out of my size of fins and called around the island multiple times even after I changed my mind on the set/brand I wanted. They were super patient and clearly explained any questions I had.
Day 1: Breakfast was provided. The coursework/exam portion was quick and easy. My wife and I are NOT good test takers and really stressed on the exam portion – all 20 students passed. Moving on to pool exercises the students were split up amongst the 4 instructors. They made sure we knew our skills. My wife became super nervous and anxious breathing underwater – they acknowledged it, comforted her and told her they will take some private time to get her ready. Class ran a lot longer than expected due to unforeseen circumstances.
Day 2: Two open water dives @ Electric Beach. Our first experience was phenomenal. Arrived early and everyone was set up on time. Each “team” had been briefed before/after every dive. Some previously certified students showed up to help and demonstrate the skills we were required to perform. Saw lots of marine life, turtle swam in the middle of our circle during skill assessments, instructors pointed out smaller creatures that are easily missed. My wife did not show up for this since she could not pass the pool portion. Instructor Ray pulled me to the side and asked me to bring her to the pool since he would be redoing Day 1 with another student who’s flight got delayed and couldn’t make it. We spent nearly all day with him and he was very patient with her – she was cleared to attempt and open water dive.
Day 3: Two open water dives @ Sharks Cove. Sharks cove proved to be a little more difficult entry than Electric Beach. Sharp rocks were everywhere, tide was somewhat low, visibility was poor – not ideal for my wife’s anxiety situation so she was held back. Two instructors pushed our team through it and we were able to complete our objectives. The instructors mentioned that they would be going to Electric Beach and invited whoever wanted to come along to complete their dives. The same two instructors stuck it out with my wife to try to get her underwater. She still needed work so one stayed with her snorkeling while the rest of us went under. Nearly another entire day spent with them and they told me they are STILL willing to work with my wife to get her over her fears even after this course is finished. The same night I received confirmation that I am now a Certified Open Water Diver.
TLDR: All of the instructors are skilled, knowledgeable, empathetic, flexible, patient and passionate about diving. I look forward to future adventures with this crew. – via
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