Frequently Asked Questions

How can I make a reservation or contact Dive House directly?

Dive House can be reached via telephone at (52) 987-8721953 or via email at
Email Operator

What types of payment methods are accepted?

At Dive House we currently accept the following forms of payments:

What languages do you speak?

At Dive House our team speak the following languages:

How do I get to your Dive Shop?

Dive House is located at Main Plaza, Cozumel, Quintana Roo 77600, Mexico. Parking is also available: . Public transportation is also available via: .

How many Instructors / Divemasters does Dive House have?

Dive House has Course Directors, Master Instructors, Master Scuba Divers, Open Water Scuba Instructors, Assistant Instructors, Divemasters.

What types of courses are offered at Dive House?

Dive House offers the following courses: .

What type of training sites can I expect at Dive House?

Dive House offers the following training sites for its students: .

Does Dive House have a pool?

Dive House has the following pools available:

Do you rent gear?

Dive House has the following gear/equipment available for rental:

Do you sell gear / equipment?

Dive House has the following gear/equipment for sale: from the following brands: . We also repair the following equipment:

What trips / dive types do you offer?

Dive House offers the following Dive Types: and Dive Trips to the following destinations:

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15 Reviews for Dive House

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Kara F.

1 Reviews

Communication is key in a dive shop. We had issues with requesting nit…

January 3, 2024 12:55 PM

3.0^{/ 5}

Communication is key in a dive shop. We had issues with requesting nitrox tanks and a DIN. It was 50/50 on whether we got the right tanks. The crew was fantastic and the dive sites were spectacular. The dive masters didn’t really pay attention to the divers under water so make sure you are a self sufficient diver. Bring cash for tips. A boat dive includes 2 tanks. – via

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Breckskibums E.

1 Reviews

Great dive shop and instructors. We used the Dive Shop facility locate…

August 13, 2023 8:42 PM

5.0^{/ 5}

Great dive shop and instructors. We used the Dive Shop facility located on the Sunscape Sabor / Dreams resort. We made a quick long-weekend trip down to Cozumel to get the kids open water certification. Isabel at the main shop communicated via email promptly and clearly the prerequisites and online learning tasks needed so we could meet our short timeline available while at Cozumel. My son (11yo) had some trouble equalizing his ears. His instructor, Jose, took the time to work with him one-on-one to work through the problem. After observing my son several times, Jose realized what my son was doing and instructed how to correctly equalize. After that, my son had no problems. This was awesome for Jose to take the time out of his schedule to work directly with my son even after the class was over. A lot of instructors would have just said “No, he can’t do it” and gone on about their day.

I highly recommend this dive shop for instruction/certification and I am sure they are just as good for their recreational dives. It is all about treating people as friends and not just as a customer. – via

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Tracy B.

1 Reviews

I did a couple scuba dives at the end of March 2023 with Dive House wh…

March 29, 2023 5:29 PM

5.0^{/ 5}

I did a couple scuba dives at the end of March 2023 with Dive House which has counters at Dreams and Secrets. Raul was wonderful with arranging my dives, and Daniel and the other DMs were just amazing guides, pointing out so many creatures for us! We saw nurse sharks, turtles, trigger fish nesting, lobsters, eels, many fish and gorgeous corals. Tip if you are happy with your experience, I was!! I would definitely dive with them again on my next trip. Thank you Dive House!!! – via

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Aleks B.

1 Reviews

(Translated by Google) A very professional team! Thank you t…

November 21, 2022 5:22 PM

5.0^{/ 5}

(Translated by Google) A very professional team! Thank you to the divemasters for all these beautiful underwater experiences (5 dives). If I return to Cozumel, I will dive with you again without hesitation. Departures were made from the dock near the hotel and always on time.❤️

(Original)
Une équipe très professionnelle ! Merci aux divemasters pour toutes ces belles expériences sous-marine (5 dives). Si je retourne à Cozumel, je plonge à nouveau avec vous sans hésiter. Les départs ont été effectués à partir du quai près de l’hôtel et toujours à l’heure.❤️ – via

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A B.

1 Reviews

Une équipe très professionnelle ! Merci aux divemasters pour toutes ce…

November 21, 2022 12:22 PM

5.0^{/ 5}

Une équipe très professionnelle ! Merci aux divemasters pour toutes ces belles expériences sous-marine (5 dives). Si je retourne à Cozumel, je plonge à nouveau avec vous sans hésiter. Les départs ont été effectués à partir du quai près de l’hôtel et toujours à l’heure.?????????????????????? – via

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Rebecca W.

1 Reviews

Just finished our 2 tank dive with Victor! The whole experi…

August 20, 2022 8:26 PM

5.0^{/ 5}

Just finished our 2 tank dive with Victor! The whole experience was awesome! They even set up our gear! Will definitely dive with Dive House again. – via

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Rebecca W.

1 Reviews

Just finished our 2 tank dive with Victor! The whole experience was a…

August 20, 2022 4:26 PM

5.0^{/ 5}

Just finished our 2 tank dive with Victor! The whole experience was awesome! They even set up our gear! Will definitely dive with Dive House again. – via

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Jeroen B.

1 Reviews

Dove two days with Dive House from Secrets Aura. There is a …

March 30, 2022 12:25 AM

4.0^{/ 5}

Dove two days with Dive House from Secrets Aura. There is a small manned boot on the premises but lacking facilities to rinse / store your equipment. Convenient boat pick-ups at the pier. Comfortable boats, not too crowded. Skilled dive master with very good knowledge of the reef, but sometimes taking it a bit too fast. Offering daily morning dives (night dives only if there’s sufficient interest). – via

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Jeroen B.

2 Reviews

Dove two days with Dive House from Secrets Aura. There is a small mann…

March 29, 2022 8:25 PM

4.0^{/ 5}

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Andreas D.

1 Reviews

Only good things come to mind if I reminisce on this diving experience…

January 26, 2022 9:54 AM

5.0^{/ 5}

Only good things come to mind if I reminisce on this diving experience with “Deep Exposure”! – via

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Gerald C.

2 Reviews

Just got done with a week of Diving on Dive House III, the c…

November 13, 2021 2:26 AM

5.0^{/ 5}

Just got done with a week of Diving on Dive House III, the crew were great, very safety conscious and made sure everyone saw all the cool stuff, sharks, eels, turtles sea horse and many more.
Very helpful and patient with those that needed some extra help, we will be back for sure. – via

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Gerald C.

1 Reviews

Just got done with a week of Diving on Dive House III, the crew were g…

November 12, 2021 9:26 PM

5.0^{/ 5}

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Manuel G.

2 Reviews

This past week had the pleasure of diving with DiveHouse. Th…

January 18, 2021 3:23 AM

5.0^{/ 5}

This past week had the pleasure of diving with DiveHouse. The group that I went with and myself were very satisfied with the service that Dive House has to offer. The boat staff (divemaster, guide & captain) are very attentive, helpful and friendly. There was never a dull moment on the boat or underwater. The divemaster and guide were on the ball pointing ot marine life, specifically the ones that hide and the very small. Also great job rinsing and taking care of ones gear while diving the week with them. Excelente service and highly recommended. – via

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