1 Reviews
I bought a pair of swimming goggles from here. The person at the counter was very helpful for choosing the right model and instructed me on how to adjust the size. – via 
1 Reviews
My teenaged son recently took Water Sports’ course for beginner Open Water divers and I did a refresher with him, after not diving for a few years. Everything was extremely well organized, professionally run and very thorough! We both learned a lot, had a bunch of fun and it was also a great bonding experience. Thank you!! – via
1 Reviews
My daughter informed the staff that she had completed a refreshment course with PADI, which is a learning component. Since she only needed a pool session, they insisted on making her pay for in-store learning despite not having pool availability. When I called to clarify, they responded rudely and even sent an email to my daughter with a bad attitude. This experience is completely unacceptable, and I advise staying away from them.
P.S. After carefully reading your response, I believe an apology would be appropriate. I must express my concerns regarding the situation. It seems that you were aware of her completion of the online learning portion, yet you insisted on conducting it at your shop, even though she no longer required it and only needed the pool option, for which you charged excessively. Additionally, the equipment rentals for the in-pool course were unexpected and uncommon fees. Your behavior came across as rude, impatient, and lacking transparency. The reply you provided didn’t seem coherent, which led me to consider exploring alternative places for these activities. I sincerely hope for an improvement in your attitude and service. I would gladly attach your email responses with rude replies and capitalized wording. – via
1 Reviews
bad – via
1 Reviews
Great place for rentals – via
1 Reviews
Had a paddle boarding lesson Amazing experience, and fantastic teacher Karen. – via
1 Reviews
Spectacular location. Friendly service. Big range of hire equipment. We went kayaking along the mangroves and saw a variety of animals (jumping fish, crabs, birds). There’s also the option to kayak in the other direction to explore the fancy houses. A wonderful experience we highly recommend. – via
1 Reviews
Friendly and super helpful. A great spot with great equipment and you even get a coffee – via
1 Reviews
Great range of kayaks and stand on top paddle boards and friendly staff. Very fun morning out – via
1 Reviews
Amazing experience and great knowledge! Down at raby bay we hired a board and paddle and worth every bit! – via
1 Reviews
Friendly , knowledgeable , professional and helpful Gentlemen ( I went there on Tuesday November the 8th, around 3 pm.). Great place for swim lovers – via
1 Reviews
The advice and professionalism were second to none! I will be a regular at this shop! – via
1 Reviews
I have used Water Sports’ services for many years. I have taken courses with them, purchased scuba equipment from them, gone on a scuba trip with them, and gotten equipment serviced here. I highly recommend this place to everyone wanting to learn about scuba, get certified, purchase equipment, or get better educated about what is under the surface. They are amazing, professional, put safety first, and very knowledgeable. This is the only place I go in the GTA for my scuba needs! – via
1 Reviews
I was extremely impressed with the customer service I received at Water Sports, first on the phone and then in the store. Grace (employee) was very helpful and knowledgeable, and I appreciate her effort to find what I was looking for (re: size and warmth). Highly recommend. ?????????? – via
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