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The food and views of st lucia along with our excursion saved our trip!
This was our frist and last Sandals resort stay.
The resort as a whole was not impressive. The whole place looked like it needed a deep clean and power wash! Our sliding glass door wouldn’t slide shut to lock as it was off true track. The only pool that didn't have green scum on the bottom was the main pool with the swim up bar. (So glad we didn't pay extra for the walk out pool room! Disgusting!)
The water and power was off and on the first three days of our trip. That was unpleasant and hot without air conditioning but okay, it's an island so things happen. (The backup generators were down as well)
We went to get a massage and the fire alarm kept going off so it delayed us and then the power went off again. So we were trying to make our way through the spa in the dark, and that's fine but it did get really hot without a/c during our massages so I was covered in sweat by the end of it. Just made it less enjoyable.
The food was delicious! Loved all of the food there!
I liked the idea of no tipping but did not care for the execution. I've stayed at other all inclusive resorts and we were able to tip our server or bartender and received excellent service! Here however I just felt like everyone hated their job! Hardly anyone smiled at you, and it was hard to get a drink from the bartender, and don't expect poolside service (doesn't exist) every time we inquired about servers by the pool we were told they were on lunch break...? Not to mention, the bartender that poured my first drink smelled the drink, dumped the drink, then proceeded to pour another drink to smell it then serve it to me. Even at the restaurants the servers made you feel like you were a burden for them. Overall I'd rather be able to tip a little here and there and receive excellent service then have it "included" and receive the service we did. Not impressed, not worth the money.
The excursion was the best day! Our tour guides were excellent! The views amazing!
Overall Sandals for me it's a no thank you. I will probably return to St Lucia at some point in my life however I will not be staying at a Sandals ever again. Not worth the money for me. You pay for luxury and get motel 8 service. No thank you! - via 