About Me
No info available
Activities
Charleston Scuba canceled a charter trip the afternoon before we were suppose to go out. They would charge customers if they cancel without 48 hours notice, but they can apparently cancel the trip 18 hours before without repercussions. I'm sure it would be fun to go out, but I won't find out because it is now too late to book another trip. Hopefully if you book a charter they will follow through on their promises. I will not be rolling the dice with them again. Not a way to run a business.
Per their email: "We have a 48-hour cancellation policy for individuals and buddy teams, and a 7-day cancellation policy for groups (i.e. 3 ore more divers). This means that if you need to cancel your dives, you must do so BEFORE this time frame in order to avoid charges to your card. If you cancel AFTER this period, you will be charged for the full costs of your seat on the charter."
EDIT: I called around to other shops seeing if I could squeeze a dive in somewhere last-minute. It was only after talking to the other dive shops that I was told about the poor weather. This review would not have been written if I was informed of this, instead the only information I received from the shop was that the charter was not going out. If I have to be told relevant information from another dive shop, you need to work on your communication. - via 