About Me
No info available
Activities
A month ago, I dropped off a couple of popular dive computers (Suunto D9 and Suunto Cobra), my regulator, and a couple of wireless Suunto air sensors(under recall). The service took longer than the two weeks I was told to expect, so I called a couple of times after two weeks (the time they said the service would take). I was told they would call me when my equipment returned. At one month I called, they told me my equipment had been back for 9 days. They elected not to service my cobra (which I've had the battery replaced many times). I was told the last three they serviced failed shortly after. My D9 is under recall, and as far as i can tell, all they did was change the battery and none of the warranty work(firmware factory recall). My octopus wasn't reassembled, and the ports weren't blocked off with tape or port screws. The staff that operate the store are nice, but the people responsible for servicing my equipment don't appear to be competent. I'm going to take everything to another Suunto authorized repair center to check the work as well as check everything else for safety reasons. - via 