Author: Theoriginalpfsgators N.
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Activities
Review will be a mix of good, great and bad. Immigration was a nightmare with agents that were sometimes just nasty. Airport was terrible as were some of the people working there. Transportation people were super nice, hard working and pleasant. Ride to the resort was miserable but allowed you to see life in Jamaica outside of the controls of the resort. Once we arrived we were greeted by awesome people, just very welcoming and urgent to help. Concierge girls/ladies were outstanding, quick to help and quickly forming great relationships with us. I can't say enough good things about them, they are an asset to the resort. Front desk was also super helpful and friendly. Our room was great, kept clean and well stocked. The ladies in room service were super friendly and eager to meet and greet us, and speak with us. They went out of their way to make sure we were satisfied often handling our special requests quickly and eagerly. I didn't find room service to be anything special and found it easier to just walk somewhere and get what we asked for rather than wait for them to eventually get there or not at all. Food was everywhere, always seemed fresh and cooks and servers always very happy to handle our requests. Again, all the ladies and gents in the food areas were outstanding. The food, while nicely prepared was mostly flavorless and lacking any salt or spices. The desserts were also bland. Even the jerk seasoned food was blah. But, they have to prepare food that meets the needs of hundreds of people so I guess it needs to be that way. Bartenders were generally rude or indifferent. In particular, bartenders at the piano bar were rude. The bartenders at the main swim up pool bar were generally pleasant. The ladies taking drink orders on the beach worked hard and were super friendly. The wait staff at the Sun downer restaurant were fantastic. Went on a snorkel trip and other than the man taking pictures the crew was rude. In closing, it was a fantastic trip, one that we would do again and all because of the employees. Almost every employee at Sandals Negril made us feel welcome and they are what makes this place great. At every level from concierge down to room service and wait staff, they were just amazing. - via 