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The two stars are ONLY for the actual workers on the boat. …
The two stars are ONLY for the actual workers on the boat. They were wonderful. I took 3 stars for the sales people and the company policy on refunds. So the only way to get a refund for someone missing due to illness is to get a doctors note basically. Which is totally understandable and not the problem. Problem is you have to literally pay $35 to have some nurse fill out a 4 line form that lists your name and what you’re sick from and that you came in. What a freaking rip off. The other issue came from the sales person who just lied to my face about our excursion. I really hate liars.
I’ll be skipping this company for any future trips. - via 