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Highly recommend TSD if you want a seamless and fuss-free dive trip covering Malapascua, Bohol and Moalboal. Andrea helped to liaise with the various dive centres and arrange for the transportation for each location.
TSD dive masters were professional and friendly, especially Mark and Tata. The crew and office staff were also very helpful. All in all, it was a great experience diving in TSD, if you don’t have to deal with the Manager, Leon, who is not fantastic in managing the dives and also like to make sarcastic comments which were not funny.
On one of the days, we booked for 3 dives at 8.30am and 1 dive at 2.30pm. Due to unforeseen delays on the 1st trip out, we only managed to return to the dive shop at 2.35pm. When we were returning to the dive shop, we saw the other dive boat leaving for the 2.30pm dive. The poor dive master who was assigned to us, was left behind at the dive shop, waiting for us to arrange with Leon on the next steps. When we approached Leon, he only said “I had to ask the other boat to go” and “kindly” offered us other options, which was to go on the night dive or end the day earlier. As we had other plans for the night, we had no choice but to end the day earlier, and do a night dive the next day, one day before we were supposed to depart malapascua. As a result, we had to leave with wet gears the following day.
As the manager of the dive shop, the basic expectation is for him to manage the dives that the shop are offering. Based on the timings stated on the registration sheets, we were able to make it back in time for the 2.30pm dive. Of course, there were unexpected delays, but shouldn’t he be managing this and offering a solution to resolve the issue, instead of just brushing us off with existing dives which we know of and didn’t want to register?
Thankfully, the other staff in TSD were very professional and were able to compensate for Leon’s lack-of service. - via 