Joined In Dec 2022
No info available
I’m fairly certain no one on staff today at Island Divers wanted to be there! It was actually the worst service I have ever experienced in my 20 years of diving! The website has good reviews so maybe this was a fluke day. The most frustrating thing was having to surface dive 1 with 1300 psi after 37min. And dive 2 we both ended with 2000psi after 30min!! How is that even a two tank dive?? Even though there were 5 paying customers and 8 staff - they wanted everyone to surface as soon as the first person hit 1000psi. Maybe this is standard in the US? I’m used to diving in the Caribbean where groups with such huge differences in skill level get split up between dive masters. If they were short on staff, I’d understand but today the crew was rushed and feeling done. (This is not an assumption, it’s based on comments overheard between dives) On a positive note, the gear was in good condition. They did the obligatory safety briefings. The boat was spacious and had shade. And they emailed pics after the trip. Nice touch. I’m glad I brought water and snacks because their water cooler was out and there was no snack or food offered up. (To be fair food was not advertised on their website I’m just accustomed to Caribbean service). I wish I would have had my booties with me. They have wetsuits for rent but no booties! I hope future patrons have a better experience than we did today. At least maybe use this review to ask more questions before booking!! I was just so excited to get underwater in a new location I didn’t ask some of the things I should have to gauge this business more. Giving 2 stars instead of 1 because we all came back alive! So that’s a win! . - via Google