Joined In Feb 2023
No info available
I do not recommend that you have Sandals make your flight reservations. They arranged for us to arrive at 6:30 pm when check in is at 3pm so you will lose most of your first day. Several others said the same thing and think Sandals does this on purpose. Make your own arrangements so this doesn't happen to you. You would think they would make arrangements that get you there close to check in so you can get situated, unpack and check out the resort and plan your week. Everyone else in our party was there much earlier enjoying their day. Don't trust the website on what the rooms look like and offer. Booked a Beachfront walkout room and when they took us to our room it was a basic plain room (not like the photos online which were much nicer) and when the staff opened the blinds there was a pool patio and people walking around our patio. No beach in site. We were told that we can walk to the beach and I said this is not what I booked. I was then told that what we reserved was not available until Friday which was a few days away. This was not the experience I expected. So, after arriving and checking in close to 7pm and then not accepting the room they tried to put us in, I accepted another room at 9:30pm which is still not a beach view or beachfront that I paid for, but we needed to eat and get unpacked as we were tired of dealing with it. This is our first and probably last Sandals vacation. You're spending a lot of money to be there and this should not happen. There's better options out there - via