Joined In Mar 2024
No info available
I went there to rent tanks and asked their prices. The teenager that attended me was friendly and informed me that they have rentals for $15/day. I live 45 min away and didn't need the tanks for another day so I was looking for a multi day rental. I called up the other scuba shop in town (Prime Scuba) and asked their prices. They mentioned they will do 3 days for $25. Instead of driving over there I thought I'd see if this place would price match. So I asked the young man if they'd price match the $25 for 3 days and he thought about it and said "sure" . The woman (I assume his mother) brought out the two tanks as the boy registered my info on his computer. She then quoted me the full price for two days and then the boy told her he price matched for 3 days for $25. She was very rude and short with me after that treating me as though I somehow took advantage of her or the teenager and showing outward hostility toward both of us for having made the deal. Very uncomfortable transaction and terrible customer service, especially from a small "mom/pop" shop. I will not be returning. - via