About Me
No info available
Activities
(Translated by Google) I went to Mermaid Island three times, first time to Nindo, second time to Sutera Mantanani, and this time to Rasa Sayang Mantanani. I have been there so many times, the beach here is the smallest area.
I don't give bad reviews to others casually, but the service attitude of this place is really bad!
The overall experience is very unsatisfactory.
1. Not enough place to park and have to pay rm3 for parking.
2. There are no receptionists at the pier and island itself. Walk around and call names to confirm the list.
3. The room is average. There is no hot water for bathing, and the water is sometimes high and sometimes low, and we promised to let us take a bath in a place with hot water, but it didn't work!
4. The room will automatically cut off the water and electricity until 0930am the next morning.
5. The food is like prison food, the boss says you get what you pay for. 0730pm Ring the bell to say it's time for dinner, some people have already lined up to prepare, but the meal is still not available. [The boss said that less than half the number of people can't serve dinner because other guests are still taking a bath, so he should go to urge other guests to come to eat first? ! Their waitress also hopes that everyone can eat early and go home early, because the waiters live in the village and need to walk home without grab to take them home. 】There are also many rules here, you can only give one chicken wing, and if you want an extra chicken wing, just say next round? ! As a result, in the next second, I saw the waiter give two chicken wings to other people. What kind of operation do you make up your own brains. If you are worried about the lack of food, it is recommended to unify the number of people to make plate rice and there will be no such problem. It’s fine if you’re not full, and you can’t cook it first if you spend money to buy instant noodles. [The boss’s response is: the instant noodles are wrapped with eggs and cooked. The teller needs to make sure that there is someone in the kitchen, because the employees are all parttime and have gone home, so they can only watch Whether the chef at that time was free to cook. 】Spent the same price as sutera mantanani, but it turned out to be a shame to come here!
6. I gave a review on their FB page (rasa sayang mantanani) and was rejected. There is no attitude to improve at all!
The following is the attitude of the boss who commented on me on the FB page:
Everything has a budget, and it is impossible to give a five-star taste. We provide sufficient portions. 【Are you sure it's enough】Maybe it's because they are vegetarians that they can't eat other guests' meals. Please understand that. Our promotional price is to allow more local Malaysians to come to this island to experience and understand it, but everything is below the market price. [The price is the same as I went to sutera mantanani] If you want to eat well, you may need to wait until foreign tourists check in. The price will be twice the current price, and the ingredients will definitely not lose to five-star. Terminology says that one price is one product, but it can only be said that in order to survive, in order to allow the villagers to make a living, they can only lower the price for promotion at this time. The natural environment here has exceeded the current promotional price. Only those who understand can understand. Thanks for your message. There are 65 people staying tonight, and I have only received your valuable opinions so far. Two foreigners came to have dinner on their own.
Summary: This resort is not recommended. It is expensive and popular. Other resorts at this price have better service and environment.
(Original)
我去了美人鱼岛三次，第一次Nindo，第二次 Sutera Mantanani，和这一次 Rasa Sayang Mantanani。去了那么多次，这边的沙滩是最小的一个区。
我不会随便给别人差评的，但这间的服务态度真的很不ok！
整体体验非常令人不满意。
1. 没有足够的地方停车，还必须支付 rm3 停车费。
2. 码头和岛屿本身没有接待员。 四处走动喊名字认名单。
3. 房间一般。没有热水洗澡，水一时大一时小，说好让我们到有热水的地方洗澡结果也没有！
4. 房间到第二天早上0930am会自动断水断电。
5. 食物像牢饭，老板说一分钱一分货。 0730pm敲钟说吃饭时间到，有一部分人已经排队准备，结果还不能开饭。【老板说人数不到一半还不能放饭因为其他客人还在洗澡要先去催促他其他客人来用餐？！他们的女服务员也希望大家早点用餐，可以早点回家，因为服务员都住在村里需要走路回家没有grab可以搭回家。】还有这里规矩很多，鸡翼只能给一个，要多一个鸡翼就说next round？！结果下一秒钟看到服务员夹两个鸡翼给其他人，这什么操作你们自行补脑。如果担心食物不够建议可以统一人数做成碟仔饭就不会有这样的问题了。没吃饱就算了，花钱买泡面也不能先煮，【老板给的反应是：泡面是包了鸡蛋和烹饪，柜员需要确定厨房有人，因为员工都是partime已经回家，只能看当时的厨师是否有空能煮。】花同样和sutera mantanani 的价位，结果来这边是受气的！
6. 在他们的FB page (rasa sayang mantanani) 给评价还被怼回来，完全没有要改进的态度！
以下的是老板在FB page评价回怼我的态度：
一切都有budget, 无法给到五星级口味，我们提供分量充足。【充足你确定吗】也许看见别座8人有另外安排餐食是因为他们是素食者，无法食用其他客人的餐食。请理解。我们促销的价格是让更多当地马来西亚人能来这个岛体验和了解它，但是一切都是低于市场价。【这价位和我去sutera mantanani一样】如果希望吃好可能需要你们等到有外国旅客入住时，价格将会是现在的两倍，食材肯定不输五星级。术语说一份钱一份货，只能说为了生存，为了让村里员工能混口饭吃只能在这个时候降低价格做促销。这里的天然环境已经超过现在的促销价格。只有懂的人才懂的理解。感谢留言。今晚入住65人，目前只收到妳宝贵的意见。还有两个外国人自行来用晚餐。
总结：不推荐这度假村，昂贵又受气，这价位其他度假村服务和环境更好。 - via 