About Me
No info available
Activities
Let me start off by saying these people only care about money. I booked this tour for my fiancé and I. They texted me asking if I wanted transportation for $45 per person I declined because I had my own vehicle. Ok, so they text me the location to meet. We arrive sign all documents and the tour guide asks us if we have a car because now we have to follow him to a NEW location for the actual tour we said yes. We arrived EARLY and I went back to the car to look for my Dramamine because I get very extremely sick on boats. I didn’t have any so we rushed to the store to get some medicine and food because without either it would’ve been an awful experience for me. We had time anyways since we arrived early. Ok we were 2 mins late heading back and I texted the tour guide that I was had ran to the store to please provide the new address because I could’ve made it hence I had a car and had to follow them anyways. No reply. I saw a different tour guide at the location and he lied to me and said they walked across the street for the boat and left which was impossible because it was 8:02am. I contacted Viator for a refund and the tour guide company lied to them and said I didn’t show up. Mind you I had signed everything and told them of the situation. They are a greedy company and only care about money not customer service because that is not how you treat guests.
So happy to know that you did indeed receive my text and was ignored. Yes, I left to go get medicine AND food. Because when I applied for a refund you lied and said I didn’t reach out to you to let you know anything. - via 