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Absolutely atrocious costumer service. Avoid!
I dived with many diving centres but this is by far the worst experience I’ve ever had.
Visiting Honolulu I booked a 2 tank dive with them. Received a confirmation email with two different meetup locations, one being on the other side of the island! On the date I came to the meeting point in Honolulu. With no one around I called up the company saying I’m in Honolulu with their reply being the email said meet at the north shore. Not having a car there was no way I could get there.
Then I was offered I could do a boat dive instead two days after which I agreed to. After this phone call I waited naively for some sort of a confirmation. When nothing happened I sent them a message and an email asking about some sort of an information regarding this situation.
To this day I haven’t got a response. They took my money for a dive I didn’t get to do and absolutely ghosted me. Let’s see if you respond at least to this review if you’re not able to communicate otherwise.
Please avoid this dive shop.
Went diving with Dive Oahu instead and had no problems whatsoever. - via 