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My wife and I are still here at sandals checking out today. The resort needs updating. We had a beachfront room smells like mildew. The service here is very, very poor. The best service we got was in the Mexican restaurant. We called the front Desk for things like soap, shampoo that they never refilled and it never came. It was our anniversary somebody came to the room and said we will come back and they never came back. I am a sandals, royalty customer I will never stay had another Sandals property. This property ruined it for me. The people are very rude. They don’t really care because they’re not getting tips. I asked for diet sprite. They said they were gonna get it never came. Definitely not premium liquor. The food was average nothing outstanding. I would rate this hotel 2.8 to 3 stars at its best. Alcohol drinks are horrible. Not every person is rude but majority of people don’t care at all. I have friends that are coming in for a week so I’m gonna tell them to cancel and go somewhere else. When it comes to housekeeping, they never mop the floor they never clean the glass doors They never vacuum very poor housekeeping. Very unsatisfied customer. Trust my review, I don’t sugarcoat anything. I travel everywhere and the best I would give it is a 3 star because of the beach. I see reviews of five star here totally false. When I checked out this morning, the guy asked me how is my stay from 1 to 10 I gave it a five just because of the beach and you’re on a nice island really should’ve been a three. Membership with sandals 7742427108947204. Just canceled. I was a member since 2005 no more - via 