Joined In Mar 2024
No info available
Had a seamless and professional experience here for dive gear servicing. Bruce asked me when I needed my gear back and had it back to me in a timely manner consistent with the exceptions he set. This shop services most of the major brands and has a decent selection of recreational dive gear. The fin selection seemed limited to mostly flutter kick style fins, but the fins on display seemed consistent with the recreational customer base. The shop has a great selection of everything a diver needs to go from open water up to rescue diver. The whiteboard displays a nice availability of dive classes and trips to some interesting places.
The shop seems a bit understaffed which was a bit stressful. I felt rushed when testing my equipment in front of the register with four customers behind me and more on the phone. It would have been nice to have been set aside from the retail customers to be able to take my time to check my gear.
Honoring of the Aqualung parts warranty was unclear. My wife’s regulator part kit wasn’t covered under warranty but mine was. I walked away confused and Bruce was unable to explain the warranty coverage. I’m sure I’ll figure it out for a future successful maintenance plan. Would recommend going at a non-busy time if you’re a serious diver that needs to take their time with gear checks and have a more in depth understanding of their dive gear maintenance. - via