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I have a lot to say about Gangehi and would express my experience in detail with only intention to keep travellers aware of the facts and experience I had since Maldives is a place for lifetime experience and we would not want anyones vacation to be ruined after paying a hefty amount for the same.
Coming to the point i have a very bitter truth to say about the operations team who is not only pathetic but terrible and disgusting at customer satisfaction. I had booked my trip between 17th to 21st dec 2022 to Gangehi resort for my anniversary celebration and the same had been intimated to the resort in advance as well.
At initial inquiry and request at the reception we were assured to have the arrangements checked for a beach dinner or any other complementary service by the pathetic attendant Mr Manoj. However the same afternoon our request for complementary beach dinner was denied being a paid service but we were offered a complementary fruit platter and bed decoration on the anniversary day to which we agreed since it was a peak season already.
Considering the importance of the day and destination we had an excitement to celebrate the special occasion and decided to go for paid dinner arrangements. The resort had a package of 260 usd (25k INR) per couple for the beach dinner with prescribed menu, however we did not want it since most of the items were not from our diet viz lobster, prawns etc.
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As an alternative we requested for the buffet dinner with the same seating beach setup for which Mr Manoj asked us to pay 100 USD (10k INR). This included a table, two chairs, heart shaped lighting around,a small open tent and the buffet dinner which already was in our package. However we happily agreed considering it was our day and we had no option .
However the next morning when we went to confirm the booking (at this time the reception staff's ignorance towards us had already started) and time for the arrangements they denied our request and asked for 200+ usd for the same setup confirmed earlier evening giving us reasons for miscommunication regarding the setup. they informed us to give only a table and chair setup on the beach for 100$ with the same buffet dinner.
... Continued to next review - via 