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Author: Paul E.

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Paul Evans

Joined In Mar 2024

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Paul E. 1 Reviews
I try to do plenty of research on any company that we use when traveli…
2.0.0

I try to do plenty of research on any company that we use when traveling. I went back and forth on who I should dive with while visiting Aruba. I ended up going with Pure Diving Aruba because of their eco-friendly practices. However, this was the worst experience I've ever had diving with a company and I wish I would have gone with a different company. I'll admit, part of it was my fault because of a misunderstanding on what we were doing on the first dive. However, I think the instructor Jay should have took some responsibility as well and apologized for his yelling in between dives. In the short dive briefing of the first dive, Jay said he was going on a deeper dive with a guy trying to get his lionfish hunter certification. He told me and 2 others that he put with me, not to follow him with that guy once we got down there and to stay around 60 feet. I don't remember the exact name of the other instructor, but I think it was a version of Michael. Michael was going to stay above us with 2 others around 40 feet. I have my Advanced Open Water certification, so I'm certified up to 100 feet deep. Every dive I've previously done, we all go down together and then meet at a spot and split up, so that's what I thought we were doing. I wasn't paying attention to my depth (like I should have been) as we were descending, as I was following Jay, the instructor down. When I did check my depth, I was at 89 feet, well within the guidelines of my certification. The other 2 that were with me were above me and we stopped and started to go to a shallower depth. At this time, Jay started to come up to our depth and the other instructor came down to our depth, trying to communicate with us underwater. I believe Jay's student ended up having issues and went back up to the surface, which caused more issues and frustration for Jay. We only got to dive about 25 +/- minutes that first dive. Once we surfaced, we were quite a distance from the boat. Things happen, so not too big of a deal. I don't know if the boat captain just never saw us or was dealing with other issues, but after waiting for quite awhile, we all started swimming back to the boat. The boat finally started moving towards us and picked us up. Once we all got on the boat, Jay started yelling, which I felt was mostly directed at me. I apologized for the misunderstanding and that I thought I was originally to follow him to a stopping point and then he would split off. With me being certified up to 100 feet, I didn't think it was as big of a deal as it was made out to be. He came over to check my computer and it showed that I went 89 feet. Jay never apologized for his actions even once we got back to the dock. It just wasn't that fun of an experience for me. The dive sites were decent, but nothing spectacular. I know mother nature controls what you will or won't see, so I can't blame the dive company for that. I understand things happen and don't always go the way they're planned and emotions can get the best of a person, which is probably what happened here and why I didn't give a 1 star rating. Positives: I like that the instructors put on neon green/yellow long sleeve shirts so they could easily be seen underwater. The rental equipment was of good quality and great shape. Negatives: Dive briefings could be more detailed. There were no conversations about anything we saw underwater and nothing was pointed out while underwater either. Compared to other dive companies I've used around the world, nobody here seemed to be that friendly. Honestly, out of every place we went to the week we were in Aruba, this was the least friendly place I dealt with. If things go wrong and emotions get the best of you, maybe try to handle it more professionally, or at least apologize to the divers for your actions later on after things have calmed down. - via google

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