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My wife went there on 01/29. She is an advanced open water diver. She was trying on a new mask and asked for permission to take a picture. The guy at the store, we believe that was Rob Weintraub, who also happens to be the owner, told her not to, as "people take pictures then go online and buy, while we are price competitive".
Rob, Hello!, it's 2019, people take pictures all the time, for all kind of reasons, and denying them this ability is just annoying. You remind me of an ice cream place owner I knew who would yell at you for asking to taste a flavor. Yes, these are annoying people called customers, they do all kind of irrational things, and you think you can judge them right away. You're wrong. THE ONLY WAY TO SELL THEM YOUR OVERPRICED STUFF IS TO BE NICE TO THEM. She never buys her gear online, but even if she did, you can't do anything about it. So, she got upset and left. She needs to update a lot of gear. Maybe hire some friendly help without this arrogant attitude.
Update>> Thanks for taking time to review and respond. We appreciate your attention to these matters. I spoke with her, she says that the part "she said she wanted to take pictures in order to “comparison shop” on the internet" is simply not true. An apology would be enough, Rob - via 