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Very disappointed with this company. They rescheduled us because they said the wind was to strong to jump. Then of course it got to cold. So after this my wife had medical issues so she wasn’t able jump. They refused to give back to deposit we put down. This is absolutely ridiculous. It’s shame that a local company acts like this. My friends actually decided to drive elsewhere and jump. IFLY is a much better company with outstanding customer service.
Plenty of emails went unanswered for several months one of the reasons this has gone on for so long. But you think with the circumstances a refund would have been offered or something. But your entitled to run your business the way you prefer.
I’m also not the only review on here that either had to be rescheduled several times, inconvenienced or treated poorly and did not receive a refund. - via 