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Activities
Could be so nice - staff ruined it
First I want to start with the positive things
Friendly welcoming and nice office staff
Clean! No bunk beds
Showers and toilets close to dorm
Hike with nice view
Lovely beach
Big pool
Free water, wifi is better than others (barefoot Kuata)
bean bags
Sun beds
Bad
Worst thing was the organization of the staff. I am sorry but don’t you train people? What are the requirements? I wrote an email beforehand that I have special dietary requirements. They said no problem
When I arrived I reassured that I want something vegan. No problem
But they seem not to communicate with the kitchen
There’s no vegan dish on the lunch menu so I asked them to change some things
Salad is still with honey mustard (I am fine with honey but just so you know) the salad came with lettuce and apples and oranges instead of beans, coconut, pineapples and pumpkin so complete different
Same with the Buddha bowl
No tofu for the full stay
I said vegan during every meal and explained no meat and fish and no eggs and dairy and butter in general and still got mayo with pumpkin
They clearly have no idea what they are doing
Dinner was hilarious as well
Staff came four times over asking if we had our soup yet
Every time declining but still no soup after one hour
Male Barkeeper is the worst - his attitude is awful
Drinks are gross - do not buy cocktails they’re disgusting and overpriced
Closing Happy Hour early and taste like a drunken teenager would mix it
They wanted to charge me 40$ for a massage I didn’t have so double check not to get screwed
Meal plan for 129$ is a must unfortunately and like I said food was good but not planned at all. The other dinner (menu is the same but no vegan option) I could not choose what to have and ended up with a beetroot and orange as main course (how can you be satisfied after that?) they refused to give me a second plate of fruit as dessert
Breakfast same thing three attempts until they understood I said no egg and ham
Before that I still had egg inside (they wrote it down so idk what they do with the notes)
Thankfully there is breakfast buffet with fruits and soy milk! Hot water and soy milk all day!
Could be so nice but staff ruined it - via 