About Me
No info available
Activities
(Translated by Google) After having paid $75 for my daughter to do the 4-hour tour that normally included a visit to a waterfall, once the Canopy was finished, they said that they could not go to the waterfall because the weather did not allow it, incomprehensible since that The day was sunny, in addition to the fact that with the truck with which the tour is done you can go through any path, but of course since there were only 3 people who did the tour, it was not profitable for them to take them to the waterfall. Finally, instead of the 4 hours that the tour was going to last, it lasted only 2 hours.
When requesting the reimbursement of the part not visited, they took all the excuses of the case and said that they were not going to reimburse that part, which seemed honest to do since they paid for a service that was not given. In addition to considering that it is quite expensive compared to other canopies in the country, they were not serious about complying with what was proposed.
I put the two stars for the guides who, on the contrary, were excellent and very kind.
It is a pity that they take advantage of foreigners in this way, since this leaves much to be desired.
(Original)
Después de haber pagado $75 para que mi hija hiciera el tour de 4 horas que normalmente incluía la visita de una catarata, una vez terminado el Canopy, dijeron que no podían ir a la catarata por que el clima no lo permitía, incomprensible ya que ese dia estaba soleado, además de que con el camión con el que se hace el tour se puede pasar por cualquier camino, pero por supuesto como solo eran 3 personas las que hacían el tour, no era rentable para ellos llevarlos hasta la catarata. Finalmente en lugar de 4 horas que iba a durar el recorrido, duró solamente 2 horas.
Al pedir el reembolso de la parte no visitada, tomaron todas las excusas del caso y dijeron que no iban a reembolsar esa parte, cosa que parecía honesta hacer ya que se pago por un servicio que no fue dado. Además de considerar que está bastante caro en comparación con otros canopy del pais, no fueron serios en cumplir con lo propuesto.
Las dos estrellas las puse por los guías que por el contrario, fueron excelentes y muy amables.
Lástima que se aprovechen de esa manera del extranjero ya que esto deja mucho que desear. - via 