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This place is not worth it! I got a gc and used it, well tried to, for a massage. Apparently when it was purchased they were adamant they can’t email or give u a gc but has to be kept there.
So fine I asked to use it after my appt and after like 15 min I was told it was applied. However it wasn’t they just charged me for the amount that I had the gc as well. So I called and asked them to refund. After several minutes explaining this apparently super confusing situation I was told it was fixed.
Then I got another call that they hadn’t fixed it and wanted to refund me for all of it and then recharge it all again?!????! Cause that makes sense. So ridiculous! So 3 times to try and pay to just use a gc.
Also when I arrived at 11 they hadn’t turned on the steam room yet. - via 