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Professional photographer took a photo of our family before we boarded. Most photographers say "smile" or "one, two, three" or some other warning before taking a photo. Not this guy. Upon viewing the photo we decided we couldn't purchase it. No lasting memory here.
The trip our to the reef was long (1.5 hours), it was windy and we bought the sea sickness tablets onboard and took it prior to sailing. I was still feeling sick. I was told to sit on the lower deck at the back of the boat, where I would feel better, only to be told by another staff member that I need to go upstairs where all the snorkellers were. Getting upstairs was a struggle because of the stormy conditions and I managed to sit down inside the skipper's cabin next to my husband. I was just in time to grab a sick bag. I was then verbally abused by the skipper, yelling for me to get out of the cabin because I was feeling sick. He showed no respect. Seemed I paid a lot of money to get sick during the trip plus some verbal abuse. I suggest if you feel sick, stay clear of the skipper.
Photographer did not take any pictures of us as a family while we were in the water or even out of the water. We decided to hire an underwater camera and ended up with lovely blurry underwater pictures. Photographer also promised some extra pictures from his own collection would be copied onto our photo CD. That didn't happen either.
I have to compliment the rest of the staff who were friendly and supplied us with sufficient refreshments and a lovely lunch. Hopefully we will have better weather, friendlier skipper and a more eager photographer the next time we go to the reef. - via 