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I decided to try skydiving for the first time after a friend recommended Skydive Monterey Bay. Initially, I had a good impression of them (minus a woman in the office who was condescending when I didn't know to bring my completed paperwork from one part of the office to the other). They seemed really organized and professional and I had a good impression of the instructors. My instructor was pretty quiet but I didn't think much of it, as long as he gave good instructions and got me down safely I didn't really care. He went over the jumping and landing instructions with our group quickly so I was going to ask him to review the landing again but he said he'd go over everything again on the plane so I didn't bother. But then, when we got on the plane, he hardly said two words to me. I didn't want to pester him so I just kept waiting for him to review the instructions with me again but he didn't. I looked around the plane and all the other instructors were hyping up their people and seemed really supportive and friendly. But mine just kept to himself (except for when he had to get footage of me for the GoPro because they try to upsell the premium video package once you land which comes with footage from the instructor's wrist camera) Then, all of a sudden it was time to jump and I was trying to ask him about the landing but we were at the door and jumping. I was grateful that they don't give you time to hesitate but then he was tapping on my shoulder and I couldn't remember what the first tap was supposed to indicate because we hadn't reviewed the instructions on the plane. Luckily, there was a photographer jumping at the same time and he was showing me with his arms so I remembered to put my arms out. I think it became clear after the free fall that I was shaken up and my harness was so tight around my upper thighs that it was hard to think about anything else. In his defense, he tried to loosen my harness which helped a little but once he pulled the parachute, he didn't really say anything else to me until he told me to put my feet up as we were about to land. I pulled my feet as high as I could but the harness is restrictive and I didn't put my hands under my knees to hold them up so as we landed, my feet touched down which inadvertently caused me to fall to my knees and my instructor to fall on my back. I knew it was my fault so I immediately was like "I'm sorry!" but he didn't say anything and he seemed annoyed. So as I'm trying to stand up, I can feel blood running down my leg and no one even asked if I was ok. The photographer was standing there trying to get the GoPro footage for my post-dive interview as I was trying to figure out what the heck just happened. I didn't expect to be coddled, but a simple "Are you okay?" would have been nice. I was honest and told the instructor and the photographer that I didn't love the experience and they just awkwardly high fived me and were like "great job, hope to see you in the air sometime!" Honestly, I've NEVER posted a Google review and this is something I've wrestled with for a few days but decided to do it because I couldn't stop thinking about this experience. The best part was meeting and chatting with other people who skydived that day! - via 