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NA Divers really want to help you find the right scuba gear for you. They were very helpful in getting us all set up with our gear. My wife and I got certified during the pandemic. NA Divers worked to get us our stuff quickly even with all the supply chain issues (he called around to see what he could make work out).
As far as training goes, they were great! My wife was a complete beginner in the water, while I am completely comfortable doing anything in the water (long distance swimming, lifeguard, etc). She was very hesitant at first, but they helped her ease her way into it. They were very supportive of her and worked at her pace. Anyone that's willing to try will be able to finish the course. They don't rush you through just to make more money - they make sure you are prepared to go diving and to enjoy the experience.
UPDATE: It has been 2 years since I made this post. My family has had a great time going diving on vacation and while visiting family in Florida. We have gone back to North American Divers for additional training. We brought our daughter (10 years old at the time) for scuba training and she had a wonderful experience! I've seen other young children (age 10+) take scuba classes and they are really good at working with kids. It's always great to see a family take a scuba class together to get ready for their vacation.
I've taken a few more advanced scuba classes with NA Divers so that I can be more prepared and skilled to help my children when we go to Florida - and hopefully other fun vacations - and those were all great experiences that really helped me to be a better diver. - via 