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The general impression is that the whole hotel needs renovation. Hinges are loose, scratches/cuts on furniture/floor and chairs are shaking.
Also, the already crowded dinner-hall (almost no space between the tables to walk) gets stuffed with people during events, when the hotel is sold out.
But the greatest disadvantage is a so-called spa. On Monday there are only Thai-Massages available but even more ridiculous is the fact that from Monday to Wednesday no beautician is available! But don’t choose the possibility to extend your stay until Thursday! Because then there of course is no appointment available!
That’s why we spent additional money for NOTHING!!
Additionally, the hygienic situation of the Aqua World is in doubt when both teens get skin irritations and itchy areas after two days of being in the water.
The best part to mention is the staff (beside the ones in the spa) who are friendly and very helpful.
It seems to be as almost everywhere today that the management is incompetent and the goal s to maximize the earnings. Therefore the employees to their very best but of course they cannot compensate for poor infrastructure and the spa disaster.
Sorry to say but the stay wasn’t worth the money! - via 