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Customer service and knowledge of diving was above and beyond what I expected, even after reading the great reviews. There was a issue with fins running large, so Gregg, the owner, gave me his diving/wet suit socks so my fins would fit better while his fins fit loose.
Gregg found me a diving hood also, to help keep water out of my ears, and it work perfectly.
The boat we rented provided mask, so my wife dealt with water quickly pouring in. Gregg quickly realized this and switched masks with her while out on the dive, and he dealt with it. Shocked by their level of care and concern to ensure we had a wonderful experience.
I felt very safe with them as we went underwater. They were immediately next to us the entire dive.
It helps that they focus on small groups instead of large groups like other companies. You definitely get what you pay for.
We even had dinner afterwards with Gregg and his wife. - via 