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I was a referral student who needed to complete the remainder of my open water PADI certification. The staff were very open and friendly even though they didn't know me from the pole session. I felt very welcome.
The shop is located in Springfield Virginia and the open dive training is located 3 hours south of Washington DC at Lake Phoenix, which is a very popular scuba diving training site on the East Coast.
The training was done in a very methodical, organized manner. The staff were very attentive to safety and slow the training down as necessary to ensure students did not fall behind. The staff are very friendly and upbeat and make the experience fun. For example, for every dive we did, we not only practiced the required skills, but we also "toured" the quarry, where you could see chachkies underwater, for example an underwater school bus.
Heads up: before you drive to Lake phoenix, you need to pick up your gear in Springfield Virginia, where the shop is. The staff require you to pick up your gear from the shop prior to the lesson at Lake phoenix. Though this is an inconvenience, I leaned it is often a normal procedure to have to carry your own gear. - via 