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I have a dive trip this weekend so about 3 weeks ago I took in my BCD and Regulator I bought used online to be serviced. They sent the regulator out to be serviced and my BCD is Sherwood which they sell so they said they would do it in house. The cummerbund on the BCD is too big for me so after a separate 25 minute drive to the shop to be fitted for a smaller one I was told I would receive a call the next day with pricing and the order would be placed... that didn't happen so now I am just going to stitch my own velcro on further down so it fits. I will say the servicing for the parts was done on time for my trip so i'm pleased with that I just found it rather unfortunate being a Sherwood dealer they didn't call and order a replacement part for me like they said they would. They were apologetic about the situation but that doesn't strap me into my BCD. Ill go somewhere else next time for servicing because I found it lazy and I don't need lazy doing maintenance on things I'm trusting my life with. - via 