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I stayed at The Club and dived for 4 days. Here are some feedbacks:
The dive sites and shop were excellent: good system of Nitrox checking, prompt and efficient valet service, and courteous and knowledgeable boat crew. The weather was not too great during most of the days that I was there but obviously that is beyond anyone’s control. Adam, Jill, and Tom in particular were very helpful. For those reading, please remember to tip the dive staff well and thank them for what they do above and beyond behind the scenes that we don’t see to make this experience excellent for us divers.
Some suggestion to consider based on my experience with other resorts: consider an initial survey on the first day to guests about dive sites of request or on the converse, if divers have dived at other spots and if they wouldn’t mind diving there again so the staff and try to integrate people’s wishes. Also, consider investing in having some steel HP tanks on hand. They are more expensive than aluminum but many people, including me would be happy to pay extra for it (like Nitrox). Even if you charge $2 extra per tank, you will turn a profit and the tanks will pay for themselves in just one month. Options for DIN over Yoke connection (insert so it is interchangeable with just a Hex key) is also worth considering, perhaps at the next major cylinder overhaul and visual inspection time.
The food at Birds of Paradise was amazing; hats off to the chef and service staff for their friendly service. The alcohol at the Nut Bar was a bit expensive for the volume of cocktail that was made. But at a remote resort in Little Cayman, I understand the overhead cost is high so it is understandable and fair. Having a readily available menu and price for common cocktails posted may also be nice. Service staff at the bar was once again, very friendly. Every single person deserves commendations.
The accommodation at The Club can benefit from minor improvements: the unit I stayed in’s TV wasn’t working the first day (but to be fair, quickly rectified), and the carafe/pot of the coffee maker was missing. Neither were big deals because I was not making fair use of either of these items, but someone else might. The biggest complaint was the lack of noise insulation; my neighbors in the unit across me was having normal indoor voice conversation and I could hear every word; the walls are paper thin. They woke me at 5am in the morning (not their fault, they were just talking normally) and I had to put on noise cancelling headphones to go back to sleep. I also wasn’t made aware that there would not be room service during my stay. I am neat and did not fall short of towels so it’s not a big deal; I would just like to have been made aware.
The management at the resort earned my respect; going around for personal surveys so they can work on things real-time shows they care. Most importantly, recognizing the staff’s contribution and presenting their contributions by name at the end of the week to the guests at dinner is an extremely uplifting experience for staff and gives guests a chance to thank them. Overall, this is an excellent resort and I will definitely come back but I would like to try staying at the main resort next time, especially because I didn’t know about the 7-day cycle of new guests that the resort hosts. I hope some of my ideas will be taken into consideration. - via 
Jerry Otte and his team raised me from a non certified diver to Master Scuba Diver, from the shallow waters of pearl lake to 140' wrecks in lake Michigan. Very highly recommend for your first open water certification and beyond. - via