Joined In Mar 2024
No info available
I was extremely excited for my dive charter with Sea Dragon. I travelled from Ontario to dive in British Columbia's beautiful coastal waters. Upon arrival, the shop was closed with no sign of employees. I tried to call the business, but there was obviously no answer. I waited in the parking lot for about an hour, until 9AM.
At this time it was supposed to be our scheduled departure, when Kevin, the company owner, finally arrived. He proceeded to inform me that the tour had been cancelled days prior, and would not be running. I had not been contacted whatsoever with this information, and drove almost two hours just to be turned away. I completely understand that mechanical or weather cancellations can happen. I even understand if a charter is cancelled due to lack of customers. However, the extremely poor communication and disorganization shocked me. Next time I am on the west coast, I am excited to dive with a company that is a bit more organized. - via