Joined In Mar 2024
No info available
Went to buy a wetsuit from them, however the owner didn't know how to use his card machine. He just told me it was processing after trying twice, and then gave up - I never received my item.
After looking at my bank account a couple of days later I found TWO charges of the same amount, for the item I was attempting to purchase. My bank cancelled one, thankfully, assuming it was an accidental extra. But they wouldn't take out the initial charge.
I called and emailed the owner and he was EXTREMELY RUDE and didn't want to refund me. Instead he only wanted me to drive and pick the item up -for me a 50 minute drive if I didn't have traffic, and and a full-time USF student who also work full-time, it was difficult just to make the 2 hour venture to the store in the first place.
I ran a dispute with my credit card company, and he only needed to call the number I gave him to verify that, indeed, it was an accidental charge. However he did not do so.
I am currently working with my bank to get my money back, almost $150 for a wetsuit I never received. I highly recommend avoiding this crooked business. - via