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My wife and I are certified open water divers and while booking Scuba caribe promised us the dive spots would be antilla and arashi reef (best spots in aruba) , however when we got on the boat the dive master briefed us 2 completely different dives (both deep dives). When asked why not antilla, dive master said it is what the office has told him. After the first dive the plans were changed again as the group along with us could not go for another deep dive, the dive master with the second group mentioned to us that the dive shops gives preference to people who buy more dives from them. This meant we were taken to a very shallow 8m reef almost like a snorkel reef and had to complete our second dive there. Upon returning we asked at the office why the plans were changed, we were told that the plan can be changed last minute and they are never certain ( different frm what the dive master told us). Dive master Miguel was very good, but the dive shop should ensure they are not ripping off customers by promising something they can't deliver. Or giving preference to people who buy a package from them, if they do then be honest enough to say that upfront. We really wanted to see the antilla but had to buy another trip to view it. Disappointed.
Regards,
Kushal - via 