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***NOT BIPOC FRIENDLY***I had the pleasure of interacting with Mr. Matt Estrada. They recommended my son take private lessons for 3 hrs. When I asked reasoning (as in compared to just retaking a class), this guy says "you are paying for these instructors to be away from their families." I have enough battle buddies that have lost their limbs and lives, sacrificing time away from their families, not to mention my own war tours. So for me, that was a little inappropriate. When I told him I was charged three times, this guy argued with me and told me I was not. He broke down the charges and only identified two times in which I was charged, so I showed him my bank statement with three charges. That's when he said it was a charge for equipment and he did not include that information because it was not a charge for an actual class. Talk about causing confusion! Since it was my son taking the class, I had asked that they please alert to me any new charges. They agreed, but failed to do so on the third charge. This guy was nasty and passively racist. He started bullying me stating that he has me on camera agreeing to the charge. I told him I was only contacted about the plans for the weekend. He never apologized for his rudeness and never apologized for giving me incorrect information. If you have to work with this company, ask for Steve. - via 