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Half day snorkel was disappointing, seemed overbooked with not enough staff. Refused to let my 83yr old mum in the water - even though we rang & checked before booking. Got her all suited up in the tender at snorkel area - then refused entry to water, it was extremely disappointing & soured our whole experience. Captain was panicking about the number of people 60 to only 2 staff in the water. We were a group of 7 with 2 surf lifesavers in the group all to look after Mum on probably her last snorkel experience. The boat was late which meant we were left waiting on the wharf in extreme heat and our time in the water was cut short. The bay we were taken to was no better than snorkelling off Catseye Beach. Unfortunately a waste of money. - via 