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Very rude and unprofessional attitude of the staff. Taking an 8 years child for a discover scuba diving is unprofessional. I'm a certified diver myself, testing diving places and PADI diving centres. I clearly said my son is 8 and they agreed and did DSD with him. I will make a report to @PADI. Second day we went for a snorkeling trip with whale sharks, mantas ect. Well,that's what we have been promised. The reality was, we spent half a day on the boat, not that we didn't see a single whale shark because the instructor and captain didn't know where to go to see them, we didn't snorkel at all..just got sunburnt and sea sick on the boat. I mentioned that there should be a half price because clearly the clients are not happy. And it's a standard if there is no whale snorkeling that the company charges 50% of the price. The father of the owner came towards me, shouting at me that I must pay the full price , pointed at me and even pushed me. After I told him not to touch me again and to step back he eventually did but denied me to leave the property despite I had a child with me and I'm staying at the Lodge next door. The other lady was also refused to go home although she said she must breastfeed her baby. I then agreed to pay just to get out of there and came later with the manager of the lodge where I'm staying. I was denied transfer payment despite Kim said it's not a problem the day before (no ATM closeby). Claiming I would leave and not pay like I haven't paid in the hotel , assumption that is absolutely a lie since I'm here though an agency and my lodge has all the details. I don't need to pay for any hotel, since I already paid to the agency . Please be careful with this base. They are not only putting people's lives in danger but lying to the clients as well and if a client complains about their services, they turn violent. - via 